How To Cancel Your Astroline Subscription in 2 Minutes
Astroline is a popular VoIP service that allows users to make inexpensive calls using an internet connection. They offer several subscription plans to choose from. However, if you want to cancel your Astroline subscription, there are a few easy ways to do it.
Cancel Via Email
The simplest way to cancel your Astroline subscription is to email their customer support team at support@astroline.com or ventas@astroline.com. Be sure to include your full name and the email address associated with your Astroline account.
Explain that you wish to cancel your subscription effective immediately. The support team will take care of canceling it for you, usually within 1 business day. They may ask you to confirm your request or inquire why you are canceling. Rest assured, the cancellation process through email is quick and straightforward.
Cancel Through PayPal
If you signed up for Astroline using PayPal, you can cancel your subscription directly through your PayPal account. Just log into your PayPal account and find the Astroline subscription under “Subscriptions” in your account settings.
Click “Cancel Subscription” and confirm you want to stop payments. PayPal will notify Astroline of the canceled subscription. Keep in mind it make take a few days for the cancellation to fully process on Astroline’s end.
Cancel Via Phone
You can also cancel your Astroline subscription over the phone. Call their Spanish customer support line at 900 287 287. Select the cancellation option from the phone menu.
When a customer service agent answers, explain you want to cancel your subscription. They will ask for your account information to verify your identity. Once confirmed, they will immediately cancel your subscription.
The phone cancellation method is convenient if you want to speak to a live agent and get instant confirmation your Astroline subscription is canceled. Phone support is available during normal Spanish business hours.
How to Cancel in Android App
If you subscribed through the Astroline app for Android, open the app and go to your account settings. Tap “Manage Subscription” then select “Cancel Subscription.” You may need to enter your password or confirmation info.
After confirming cancellation in the app, your subscription will be terminated right away. The app may prompt you to switch to a free basic account if you still want to use their calling services. Restarting your phone may help the cancellation take effect.
Cancel Astroline on iPhone
To cancel your Astroline subscription on an iPhone, open the Astroline app and navigate to your account page. Look for the option to manage or edit your subscription and tap it.
You will then see a “Cancel Subscription” button. Tap it and confirm your cancellation when prompted. As with Android, restarting your iPhone can help finalize the cancellation process in the app.
You can also go to your iPhone settings, select iTunes & App Store, tap your Apple ID, choose Subscriptions, select your Astroline subscription, and turn off auto-renewal or cancel it immediately.
Cancel Through Astroline Website
You can use the contact form on their website to send a cancellation request. Navigate to contact and choose the billing department. Explain you want to cancel your subscription and include your account details.
What Happens When You Cancel Astroline
Once you cancel your paid Astroline subscription through any of the above methods, you will stop being charged future subscription fees. Any prepaid time left in your current billing cycle will remain valid until it expires.
However, access to certain premium features may be discontinued depending on the subscription you had. You may revert to a free Astroline account with limited capabilities.
Your Astroline account and profile will remain open unless you specifically request to close it. You can reopen your account and restart your subscription at any time without loss of data. Be aware there is usually no prorated refunds for any unused subscription time.
Cancelling Astroline is Quick and Easy
As you can see, canceling any Astroline subscription is straightforward and can be done through various self-service options. Email, phone, mobile app, PayPal, and website cancellations are all effective ways to terminate your subscription.
If you no longer wish to use their services, be sure to request full account closure after canceling your subscription to avoid any future billing. For any cancelation issues, Astroline’s customer support team is available to help by phone and email.
