How to Cancel TracFone Service

So you’re thinking about canceling your TracFone service? Don’t worry, it’s a pretty straightforward process. Here’s what you need to know about canceling your TracFone phone plan and getting a refund.

The Basics

TracFone Wireless is a prepaid wireless service provider in the United States. TracFone does not require customers to sign annual contracts, so you can cancel anytime. They offer both monthly plans and longer-term Service Plans.


Some key things to know about TracFone:

  • No annual contracts – prepaid monthly plans
  • Bring your own phone or buy one from TracFone
  • Runs on major networks like Verizon, AT&T, T-Mobile
  • Plans range from $15-50/month depending on data amount
  • Also offers family/group plans

TrackFone Pricing

Trackfone pricing

Cancellation Process

There are a few different ways to cancel your TracFone service:

  • Online – Log into your account on the TracFone website and find the “Cancel Service” option. Select the line you want to cancel and follow the prompts.
  • By Phone – Call TracFone customer support at 1-800-867-7183. Tell the representative you want to cancel service and provide your account information.
  • By Support – Go to TrackFone support page, and click on online chat so that you can request for cancellation.
  • In Person – Visit a local retailer like Walmart or Target and ask to cancel your TracFone service. May need to show ID.

No matter how you cancel, the process only takes a few minutes. Make sure to cancel any Automatic Refill settings so you aren’t charged again. Your service will be canceled at the end of your current monthly billing cycle.

Getting a Refund

If you have unused minutes or service days remaining, you can request a refund by contacting TracFone customer support.

You may be eligible for a refund if:

  • You are within the 30 or 60 day money back guarantee period
  • You have an annual plan and cancel after 3 months
  • You have unused airtime funds in your account

Refunds are generally processed back to your original payment method within 30 days. Make sure to request your refund at the same time you cancel service.

Things to Consider Before Cancelling

Before pulling the plug on your TracFone service, some things to keep in mind:

  • Do you have any account credits or referral rewards to use up first? These will be forfeited.
  • Is your phone locked to TracFone? You may need to get it unlocked before switching carriers.
  • Don’t wait too long to port your number if you want to keep it – do this when canceling.
  • Make sure to transfer any contacts, photos or data from your TracFone device.
  • Consider switching to a TracFone prepaid plan with fewer minutes to save money instead of fully canceling.


Canceling your TracFone wireless service can be done in just a few minutes online, by phone, mail or in person. Make sure to request any refund of unused funds at the same time. Just be aware of any locked devices, forfeited credits or number porting time limits. With no contracts, you can always switch back to TracFone service anytime.

Janak Uparkoti

My name is Janak Uparkoti. Originally from Nepal, Morang, I am now United Arab Emirates. Since graduating from Trubhuwan University in 2002, I have advised many businesses on how to grow their operations via a strong online presence, and now I share my experience and expertise through my articles on the QN How website. I started my career as a freelancer on Fiverr and then joined LocoFood as an eCommerce Manager. Since then, I have gained experience in eCommerce and affiliate marketing, and have built a strong online presence. In 2023, I founded QN How as a way to share my expertise with a wider audience.I am also the author of a book and published on Amazon, "Halloween Coloring Book." You can connect personally with me via Pinterest or LinkedIn.

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