How to Cancel Hims Subscription in Few Minutes
So you’re thinking about canceling your Hims subscription? Not to worry, the process is quick and straightforward. Below we’ll provide cancellation options.
The Basics
For those unfamiliar, Hims is an online subscription service that provides access to prescription skincare, sexual wellness, and mental health products for men. Some key things to know:
- Products require a consultation with a physician before being prescribed
- Subscriptions are billed monthly with auto-renewal
- Plans start at around $30-40 per month depending on products
- Can be used without insurance to access treatments
While Hims makes it easy to get started, you may decide over time that you no longer need the subscription. Let’s look at how to cancel.
Cancelling Your Hims Subscription
You have a few options to cancel your Hims subscription:
- On Android: Open the Play Store app > Tap Menu > Subscriptions > Select Hims > Cancel Subscription
- On Mac: Open the App Store > Click your name > View Information > Manage Subscriptions > Cancel Hims
- Through Your Hims Account – Log into your account online and go to “Account Settings”. Click “Cancel Subscription” and follow prompts.
- By Email – Email support@hims.com and request to cancel. Include your name and order information.
- By Live Chat – On the bottom left, click on live chat and request for cancellation.
- By Phone – Call Hims support at 1800-36-80038 Provide your account details and state you want to cancel.
- On PayPal – Log into PayPal > Settings > Payments > Cancel Hims automatic payments
- Via Hims Website – Log into Hims account > Menu > Billing/Subscription > Cancel Subscription
No matter which method you choose, be sure to cancel at least 24 hours before your next renewal date to avoid being charged. It may take 1-2 billing cycles for cancellation to fully take effect.
Getting a Refund from Hims
If you have unused medications after canceling Hims, you may be eligible for a refund. Refunds are generally provided as site credits rather than cash back.
To get a refund, contact Hims support. You’ll typically qualify if:
- You cancel within 30 days of first order
- You have unopened/unexpired medications already shipped
- You received a product you are medically ineligible or intolerant for
Provide details on which products you need refunded when contacting Hims. Refunds are not guaranteed.
What to Know Before Cancelling Hims
Before pulling the plug on your Hims subscription, keep these tips in mind:
- Check for any account credits you haven’t used – these will be voided
- Download any reports or information from your account you may need
- Make sure you have enough medication refills or plan to transfer pharmacies
- Cancel at least 24 hours before renewal to avoid next charge
- You can also pause the subscription if you just need a temporary break
Closing Thoughts
Canceling your Hims subscription is quick and easy when done through your online account, by phone, email or letter. Just remember to request any eligible refunds at the same time. Weigh your options before cancelling completely – you may be able to just modify your plan as well.
