how to Cancel Genesis membership? Simple Instruction
For whatever reason, you’ve changed your mind and want to cancel your membership. That’s completely fine! We understand that situations change and Genesis may no longer be the right fit for your lifestyle or budget right now.
Follow the simple instructions below and you’ll be able to cancel Genesis membership.
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What is Genesis Health Club?
Genesis Health Clubs is a chain of luxury fitness clubs located primarily in Kansas, Missouri, Lowa, Nebaraska and Colorado. Genesis has over 40 locations and offers state-of-the-art equipment, pools, basketball courts, personal training, group fitness classes, and more.
Genesis aims to provide an upscale workout experience to its members. They offer different tiers of membership to fit various budgets and needs:
- Basic Membership – Includes access to one designated Genesis gym, basic amenities
- Premium Membership – Access to all Genesis gyms, plus extras like tanning, HydroMassage, Kid’s Club
- Elite Membership – Access to all Genesis gyms, plus more premium perks
Membership Costs:
Standard price starts at $59 after bank draft discount. Price may vary depending on your location. See pricing here.
How to Cancel Your Genesis Membership:
Canceling a Genesis membership is straightforward if you follow these steps:
- In-Person Cancellation
Visit your home gym and speak to a Genesis associate at the front desk. Let them know you wish to cancel your membership effective immediately. They will close out your account. - Cancellation by Phone
Call the Genesis Member Services line at (316) 691-5060 or I will provide all branch locations with phone number below. Inform the representative you want to cancel your membership and provide your account details. Ask for written confirmation once it’s canceled. - Cancellation by Email Email Genesis Member Services at MServices@genesishealthclubs.com. Request cancellation in writing in the body of the email and include your full name and membership details.
Location With Phone Number (Find Your Nearest Location)
Find your nearest gym center and call them to cancel your membership. Source
| Location | Phone Number |
|---|---|
| 14651 Sprague St, Omaha, NE | (402) 201-2933 |
| 7777 Cass St, Omaha, NE | (402) 343-0486 |
| 6700 W 110th St, Overland Park, KS | (913) 491-4116 |
| 1305 S 70th St, Lincoln, NE | (402) 483-2322 |
| 845 Tara Plaza, Papillion, NE | (402) 331-7333 |
| 17800 W 106th St, Olathe, KS | (913) 888-0505 |
| 6140 O St, Lincoln, NE | (402) 466-3191 |
| 1212 N 102nd St, Omaha, NE | (402) 706-4109 |
| 3850 S Crackerneck Rd, Independence, MO | (816) 478-2440 |
| 1307 E Prospect Rd, Fort Collins, CO | (970) 224-2582 |
| 2360 W Kenosha St, Broken Arrow, OK | (918) 251-9711 |
| 13370 S Blackfoot Dr, Olathe, KS | (913) 829-4503 |
| 8600 Ward Pkwy Suite 1002, Kansas City, MO | (816) 490-4223 |
| 6612 S Memorial Dr, Tulsa, OK | (918) 459-2626 |
| 8525 Q St, Omaha, NE | (402) 537-0430 |
| 1249 E Battlefield Rd, Springfield, MO | (417) 883-6105 |
| 2909 SW 37th St, Topeka, KS | (785) 266-8000 |
| 401 E Army Post Rd, Des Moines, IA | (515) 287-2582 |
| 13655 S Alden St, Olathe, KS | (913) 764-5444 |
| 2110 S 67th St, Omaha, NE | (402) 763-1400 |
| 854 N Socora St, Wichita, KS | (316) 721-6600 |
| 10930 Hickman Rd, Urbandale, IA | (515) 278-2582 |
| 1828 N Glenstone Ave, Springfield, MO | (417) 865-1500 |
| 10351 Barkley St, Overland Park, KS | (913) 648-3561 |
| 8260 N Ditzler Ave, Liberty, MO | (816) 407-9344 |
| 5300 Old Cheney Rd, Lincoln, NE | (402) 423-2511 |
| 901 Oakridge Dr, Fort Collins, CO | (970) 282-1000 |
| 3201 Mesa Way, Lawrence, KS | (785) 842-4966 |
| 5200 Clinton Parkway, Lawrence, KS | (785) 749-6762 |
| 8628 N Boardwalk Ave Ste 12, Kansas City, MO | (816) 214-5466 |
| 2800 Allison Ave, Manhattan, KS | (785) 320-5430 |
| 3107 N Belt Hwy, St Joseph, MO | (816) 233-0261 |
| 200 S 31st Ave Ste. 4101, Omaha, NE | (402) 916-5000 |
| 10121 S Sheridan Rd, Tulsa, OK | (918) 299-5500 |
| 2924 S 4th St, Leavenworth, KS | (913) 651-3400 |
| 4875 Mills Civic Pkwy, West Des Moines, IA | (515) 223-5999 |
| 900 NE Deerbrook St, Lee’s Summit, MO | (816) 600-3213 |
| 178 NW Oldham Pkwy, Lee’s Summit, MO | (816) 272-5204 |
| 2020 NW Topeka Blvd #200, Topeka, KS | (785) 232-3133 |
| 2275 S 132nd St, Omaha, NE | (402) 691-8546 |
| 4103 S Yale Ave, Tulsa, OK | (918) 641-5501 |
| 6501 E Frontage Rd, Kansas City, MO | (913) 722-2001 |
| 1800 Heath Pkwy, Fort Collins, CO | (970) 221-5000 |
| 1551 N Rock Rd, Wichita, KS | (316) 634-0094 |
| 1830 S 9th St, Salina, KS | (785) 823-3330 |
| 412 E 30th Ave, Hutchinson, KS | (620) 663-9090 |
| 6100 E Central Ave, Wichita, KS | (316) 681-3010 |
| 1007 Commercial St, Emporia, KS | (620) 343-6034 |
| 3725 W 13th St N, Wichita, KS | (316) 945-8331 |
| 1141 NE Vivion Rd, Kansas City, MO | (816) 454-2700 |
| 4349 Merle Hay Rd, Des Moines, IA | (515) 270-5860 |
| 601 N Main St, McPherson, KS | (620) 245-0900 |
| 1607 S Georgetown St, Wichita, KS | (316) 768-8121 |
| 435 N Crowne Dr, Goddard, KS | (316) 358-6300 |
| 2120 N Woodlawn Blvd, Wichita, KS | (316) 215-6550 |
| 7990 N Farley Ave, Gladstone, MO | (816) 781-7939 |
| 1261 Main St, Kansas City, MO | (816) 268-2300 |
Refund Policy When Canceling Genesis
If you prepaid for any portion of your Genesis membership, you are entitled to a prorated refund for unused services when you cancel. Any prepaid fees from the month you cancel onwards must be returned to you.
However, Genesis does not provide refunds for any initiation or enrollment fees paid at signup. These are non-refundable.
Things to Consider Before Canceling Your Gym Membership
While canceling your Genesis membership can save money short term, there are some things to keep in mind beforehand:
- Do you still want gym access? Check if a different gym near you like Planet Fitness could be cheaper per month. Don’t cancel all gym access if you’ll miss working out.
- Are you within a minimum contract period? Cancelling now may trigger early termination fees. Wait until your contract ends if possible.
- Could you downgrade your membership tier first? Dropping to a lower access level costs less than cancelling entirely.
- Will you lose progress without gym access? Working out at home isn’t for everyone. Make sure you have an alternative exercise plan.
- Are you giving up on your goals prematurely? Stick it out a bit longer if you’ve yet to see results. Success takes time and consistency.
Conclusion
We hope this article clearly explained how to cancel your Genesis Health Club membership smoothly when the time is right. While fitness journey plans change, you can exit any gym contract with the proper steps. Stay healthy and fit on your own terms – whether that involves a gym membership or not. Good luck!
FAQs About Canceling Genesis Membership
How do I contact Genesis customer service?
You can contact Genesis Member Services by phone at (316) 691-5060 or email MServices@genesishealthclubs.com. You can also visit your home gym and speak to the front desk staff for assistance.
How much does it cost to cancel Genesis membership?
Canceling Genesis membership is free as long as you are not under an active minimum contract term. If within initial contract period, there may be early termination fees.
What is the Genesis membership cancellation number?
The phone number to cancel your Genesis membership is (316) 691-5060 for Member Services support.
