How to Cancel Cerebral Subscription

If you’re looking to cancel your Cerebral subscription, the process is straightforward. Here’s what you need to know about cancelling and getting a refund from Cerebral:

The Basics

Cerebral offers online therapy, psychiatry services, and prescription management. Their subscription plans cost:

When you cancel, you stop future charges but retain access until your current billing period ends. Cancellations take effect at the end of your subscription period.

Pricing Plan

PlanDetailsPrice
TherapyChoose licensed and credentialed therapists$295/month
Therapy + MedicationCombined approach for long-term care$365/month
MedicationAssessment and medication plan$99/month
Pricing table

How to Cancel Your Cerebral Subscription

To cancel your Cerebral subscription:

  • Log into your account and visit the “My Account” page. Click “Cancel Subscription” under your subscription plan details.
  • Contact our support team at [email protected] and request to cancel your subscription.
  • Call us at (415) 403 – 2156 and speak to a customer service representative to cancel your subscription over the phone.

Removing Payment Information

To remove payment information from your Cerebral account:

  • Log in and go to the Billing section
  • Select “Update Billing Info”
  • Delete any stored payment methods

Deleting Your Cerebral Account

To fully delete your Cerebral account:

  • Email [email protected]
  • Request account deletion and confirmation that all personal data will be erased

Cerebral Cancellation and Refund Policy

According to Cerebral’s terms of service:

  • Cancellations take effect at the end of your current billing period.
  • No refunds are provided for partial subscription periods.
  • All purchases are final – subscription fees are non-refundable.
  • Cerebral may cancel subscriptions at any time, with refunds provided for unused portions of current periods.
  • Services, including therapy and medication management, end once a cancellation takes effect.
  • Any add-on services, like extra appointments, are non-refundable after purchase.
  • Cerebral reserves the right to issue refunds or credits at their discretion.

What to Consider Before Cancelling

Before canceling Cerebral, think about:

  • Your ongoing mental health needs. Cancellation ends your provider access.
  • Timing your cancellation properly to avoid being charged again.
  • Notifying your counselor and planning prescription refills.
  • Trying a shorter, lower cost plan first.
  • Your ability to restart services later if needed.

Wrap Up

Canceling your Cerebral subscription is easy by contacting them through your account, email, phone, or app. Just be aware of their refund policies and plan accordingly before ending services.

Janak Uparkoti

My name is Janak Uparkoti. Originally from Nepal, Morang, I am now United Arab Emirates. Since graduating from Trubhuwan University in 2002, I have advised many businesses on how to grow their operations via a strong online presence, and now I share my experience and expertise through my articles on the QN How website. I started my career as a freelancer on Fiverr and then joined LocoFood as an eCommerce Manager. Since then, I have gained experience in eCommerce and affiliate marketing, and have built a strong online presence. In 2023, I founded QN How as a way to share my expertise with a wider audience.I am also the author of a book and published on Amazon, "Halloween Coloring Book." You can connect personally with me via Pinterest or LinkedIn.

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