How to Cancel Afterpay Orders in 2 Minutes

You want to cancel your Afterpay order because you changed your mind. That’s totally fine, we understand. This article will help you cancel smoothly and easily. Just follow these steps and you’ll be able to cancel order in 2 minutes.

What is Afterpay?

Afterpay allows you to split purchases into 4 interest-free payments over 6 weeks. It’s offered by popular retailers like Sephora, Forever21, Urban Outfitters, and more.

With Afterpay you can:

  • Pay 25% as a deposit, then make 3 payments
  • No interest, just a late fee if you miss installments
  • Minimum order $35, maximum $1,000
  • Used by over 5 million consumers

It’s great for budgeting and avoiding credit card debt. But plans change, so here’s how to cancel an Afterpay order.

Afterpay Pricing

Standard planNo interest or fees, just a late fee if payments are missed
Afterpay Pricing

Potential Savings: By paying over time with Afterpay and avoiding credit cards, you can save on interest charges.

Cancellation Process

Canceling an Afterpay order is quick and easy:

  • To cancel in the Afterpay app – Go to ‘My Afterpay‘, select order, choose ‘Return Order’
  • To cancel online – Log into account, locate order, select ‘Cancel Order’
  • To return in-store – Get barcode in app under ‘Return Order‘, scan at checkout
  • For partial refund – Log into Merchant Account, find order, choose ‘Issue Refund

Act quickly as there is usually only a short window to cancel. Also check the retailer’s return policy as that applies too.

Video Guide on Cancelling Order

Cancelling Afterpay Order

Refund Policy

If you cancel an entire order before it ships, you won’t be charged any further installments and any amounts paid will be refunded.

For returns, your refund depends on the merchant’s policy. Afterpay does not control refunds but can pause your payments during processing.

Refunds take 5-10 business days to process back to your original payment source. Credits remain in your Afterpay account balance.

If you need any further help, you can submit the form in Afterpay help center.

Afterpay Refund Policy

Afterpay Refund Policy

Things to Consider Before Cancelling

Before canceling an Afterpay order, keep in mind:

  • Timeframe to cancel is usually only 1-3 days
  • Understand merchant’s return and refund policies
  • Confirm if refund will be credit or back to original source
  • Check for any changes to your payment schedule
  • Contact customer service if any problems arise

As long as you act quickly and follow the steps, you can easily reverse Afterpay orders when needed.


Although Afterpay makes shopping convenient, sometimes you need to cancel an order. The good news is that Afterpay’s cancellation process is fast and simple. Just log into your account, find the order, and select ‘Cancel’ or ‘Return’. Within minutes you can remove any unwanted charges without hassle.


How do I cancel Afterpay online?

Log into your Afterpay account, locate the order using the order number, and select ‘Cancel Order’.

Can I cancel an Afterpay order?

Yes, you can cancel Afterpay orders easily as long as you do it quickly, usually within 1-3 days.

What is Afterpay’s customer service number?

You can reach Afterpay customer support at 1-855-597-7368.

How long does an Afterpay refund take?

Refunds typically process within 5-10 business days back to your original payment source.

So don’t stress if you need to cancel your Afterpay purchase. Just use their online account or app to quickly reverse the charges and move on.

Janak Uparkoti

My name is Janak Uparkoti. Originally from Nepal, Morang, I am now United Arab Emirates. Since graduating from Trubhuwan University in 2002, I have advised many businesses on how to grow their operations via a strong online presence, and now I share my experience and expertise through my articles on the QN How website. I started my career as a freelancer on Fiverr and then joined LocoFood as an eCommerce Manager. Since then, I have gained experience in eCommerce and affiliate marketing, and have built a strong online presence. In 2023, I founded QN How as a way to share my expertise with a wider audience.I am also the author of a book and published on Amazon, "Halloween Coloring Book." You can connect personally with me via Pinterest or LinkedIn.

Leave a Reply

Back to top button

Adblock Detected

Please consider supporting us by disabling your ad blocker!