How to Cancel a CubeSmart Storage Subscription
If you don’t need CubeSmart’s storage services anymore, you can cancel your subscription. This article will tell you what CubeSmart’s storage service is, how to cancel, how to get your money back, and some things to think about before you do it.
What is CubeSmart Storage?
Climate-controlled and drive-up self-storage units are provided by CubeSmart across the United States. Storage solutions for personal and business needs are offered by CubeSmart, with available unit sizes ranging from 5×5 to 10×30 square feet. 24/7 video monitoring, online account management, and flexible month-to-month leases are some of the key features.
CubeSmart Pricing Plans and Potential Savings
CubeSmart has tiered pricing plans based on unit size and features. Below is an overview of pricing:
| Unit Size | Price per month |
|---|---|
| Small | $50 |
| Medium | $127 |
| Large | $222 |
| Vehicle | $138 |
Rates vary by location. Accessing deals and special offers can provide additional savings.
Cancellation Process
CubeSmart requires tenants to cancel in writing. There are several ways this can be achieved:
- An email requesting cancellation can be sent to help@cubesmart.com.
- Cancellation by phone is available by calling 1-844-248-3104 or 1-844-630-2981.
- A cancellation request may be submitted through one’s online account.
- A call to the store where the reservation was made would be appreciated. Find your CubeSmart store location.
To cancel a CubeSmart subscription on an iPhone or iPad:
- Open the Settings app and tap on your name.
- Select “Subscriptions”.
- Choose your CubeSmart subscription and tap “Cancel Subscription”.
To cancel a CubeSmart subscription on an Android device:
- Open the Google Play Store app.
- Tap on the menu icon and select “Subscriptions”.
- Choose your CubeSmart subscription and tap “Cancel Subscription”.
To remove a credit card from a CubeSmart account:
- Create a virtual debit card through a service like Justuseapp.
- Use the virtual card when signing up for CubeSmart.
- Cancel the CubeSmart subscription through the virtual card service.
To cancel a CubeSmart subscription on a Mac:
- In the App Store app, click on your name and select “View Information”.
- Go to “Subscriptions” and click “Manage”.
- Select your CubeSmart subscription and choose “Cancel Subscription”.
To cancel a CubeSmart subscription on the website:
- Log into your CubeSmart account.
- Find the “Billing” or “Subscription” section.
- Follow the prompts to cancel auto-renew and the subscription.
To cancel a CubeSmart PayPal subscription:
- Log into your PayPal account.
- Go to Settings > Payments > Automatic Payments.
- Locate CubeSmart and cancel the subscription.
The cancellation notice must be received prior to the next billing date to avoid being charged for the following month.
Once cancellation is received, a confirmation notice will be sent to the tenant. The unit should then be fully vacated. A facility employee will complete a final inspection and retrieve the entry passcode. Any outstanding account balances need to be paid.
CubeSmart Cancellation – FAQs
Are refunds provided when cancelling CubeSmart?
No, refunds are not issued upon cancellation, irrespective of unused days remaining in a billing cycle. 30 days notice is compulsory.
When does a CubeSmart cancellation take effect?
Cancellation is effective 30 days after written notice is received by CubeSmart. Accounts are prorated to this final date.
What if cancellation occurs without adequate notice?
If under 30 days notice is given, standard fees apply until the 30 day mark. Outstanding balances still need to be paid.
Can cancellation be done without returning to the facility?
No, the leased unit must be fully emptied and cleaned before the cancellation is finalized. An employee inspection is obligatory.
Are there early termination penalties?
If cancelling within a current lease period, any early termination fees per the contract may be applicable.
How is the security deposit refunded?
The security deposit is refunded once the unit is vacant and balances paid in full. Allow 2-4 weeks for processing.
Wrap Up
This concludes an overview of how to cancel a CubeSmart self storage subscription. Reach out to a storage facility representative for guidance navigating individual account cancellation. With proper notice and preparation, the process can be smooth and efficient.
