How to Cancel ViX Plus Subscription

Are you planning to cancel your ViX Plus subscription because you have changed your mind or it’s too expensive? No worries. This article will explain exactly how to cancel ViX Plus. Before getting into the cancellation methods or steps, here’s what you need to know:

Things to Know Before Cancelling

  • ViX does not offer refunds except where required by law. In Mexico, new subscribers can get a refund if they cancel within the first 5 business days.
  • You will continue to have access until the end of your current billing period after cancelling.
  • The cancellation steps vary depending on how you originally subscribed – through the ViX website, the App Store, Google Play, Amazon, Roku, etc.
  • You may need to have information like your subscriber ID handy when cancelling.

Cancellation Methods

Here are the steps for cancelling your ViX Plus subscription through the different platforms:

Cancel ViX Plus on the ViX Website

  1. Visit the ViX cancellation page.
  2. Click on “Cancel my subscription”.
  3. Follow the instructions to complete the cancellation.

Cancel ViX Plus on iPhone or iPad

  1. Open the Settings app.
  2. Tap your name > Subscriptions (or iTunes & App Store > your Apple ID > View Apple ID > Subscriptions).
  3. Tap ViX Plus.
  4. Tap Cancel Subscription and confirm.

Cancel ViX Plus on Android

  1. Open the Play Store app.
  2. Tap your profile icon > Payments > Subscriptions.
  3. Tap ViX Plus > Cancel subscription.

Cancel ViX Plus on Roku

  1. Press the home button and locate ViX Plus.
  2. Click the (*) button to open the options menu.
  3. Choose Manage Subscription > Cancel Subscription.

Cancel ViX Plus on Samsung Smart TV

  1. Go to and log in.
  2. In Purchase History > Subscriptions, find ViX Plus.
  3. Choose Cancel Subscription.

Cancel ViX Plus on Amazon Fire TV

  1. Go to Amazon Subscription and log in.
  2. Under Your Subscriptions, find ViX Plus and disable auto-renewal.

For step by step guide to cancel all subscriptions on Amazon, check this guide.

What is ViX Plus?

ViX Plus is a premium streaming service from TelevisaUnivision with exclusive Spanish-language movies, TV shows, sports, and ViX originals. It costs $49.99 per year in the US.

Pricing Plans

Plan (Annaul)Price
Mexico$499 MXN
Vix Pricing Plan

Cancel Via Your Bank or Debit Card Provider

If you subscribed to ViX Plus directly from their website using a debit card and can’t cancel through your ViX account or other methods I provided above, you may need to contact your bank or card provider to stop payments.

Provide details like the amount, date, and merchant name (Vix Premium).

>> Cancel all subscriptions on your Debit card

Refund Policy

ViX does not offer refunds except where required by law. In Mexico, new subscribers can get a full refund if they cancel within 5 business days by contacting ViX customer support. The refund can take up to 7 business days.

Wrap Up

I hope this article covered everything you need to know to easily cancel your ViX Plus subscription through the platform you originally signed up on. Don’t hesitate to reach out to ViX customer support if you have any other questions!

Frequently Asked Questions

How do I cancel ViX Plus on the ViX website?

Visit the cancellation page, click “Cancel my subscription”, and follow the instructions.

How do I cancel ViX Plus on iPhone or iPad?

Open Settings, tap your name > Subscriptions > ViX Plus > Cancel Subscription.

How do I cancel ViX Plus on my Android device?

Open the Play Store, tap your profile > Payments > Subscriptions > ViX Plus > Cancel.

How do I cancel ViX Plus on my Roku TV?

Press the home button, locate ViX Plus, and click the * button > Manage Subscription > Cancel.

How do I cancel ViX Plus on Amazon Fire TV?

Go to Amazon Subscription, sign in, locate ViX Plus under Your Subscriptions, and disable auto-renewal.

Can I get a refund if I cancel ViX Plus?

In Mexico, new subscribers can get a full refund by cancelling within 5 business days. Elsewhere, ViX does not offer refunds.

Janak Uparkoti

My name is Janak Uparkoti. Originally from Nepal, Morang, I am now United Arab Emirates. Since graduating from Trubhuwan University in 2002, I have advised many businesses on how to grow their operations via a strong online presence, and now I share my experience and expertise through my articles on the QN How website. I started my career as a freelancer on Fiverr and then joined LocoFood as an eCommerce Manager. Since then, I have gained experience in eCommerce and affiliate marketing, and have built a strong online presence. In 2023, I founded QN How as a way to share my expertise with a wider audience.I am also the author of a book and published on Amazon, "Halloween Coloring Book." You can connect personally with me via Pinterest or LinkedIn.

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