How to Cancel ViX Plus Subscription
Are you planning to cancel your ViX Plus subscription because you have changed your mind or it’s too expensive? No worries. This article will explain exactly how to cancel ViX Plus. Before getting into the cancellation methods or steps, here’s what you need to know:
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Things to Know Before Cancelling
- ViX does not offer refunds except where required by law. In Mexico, new subscribers can get a refund if they cancel within the first 5 business days.
- You will continue to have access until the end of your current billing period after cancelling.
- The cancellation steps vary depending on how you originally subscribed – through the ViX website, the App Store, Google Play, Amazon, Roku, etc.
- You may need to have information like your subscriber ID handy when cancelling.
Cancellation Methods
Here are the steps for cancelling your ViX Plus subscription through the different platforms:
Cancel ViX Plus on the ViX Website
- Visit the ViX cancellation page.
- Click on “Cancel my subscription”.
- Follow the instructions to complete the cancellation.
Cancel ViX Plus on iPhone or iPad
- Open the Settings app.
- Tap your name > Subscriptions (or iTunes & App Store > your Apple ID > View Apple ID > Subscriptions).
- Tap ViX Plus.
- Tap Cancel Subscription and confirm.
Cancel ViX Plus on Android
- Open the Play Store app.
- Tap your profile icon > Payments > Subscriptions.
- Tap ViX Plus > Cancel subscription.
Cancel ViX Plus on Roku
- Press the home button and locate ViX Plus.
- Click the (*) button to open the options menu.
- Choose Manage Subscription > Cancel Subscription.
Cancel ViX Plus on Samsung Smart TV
- Go to samsungcheckout.com and log in.
- In Purchase History > Subscriptions, find ViX Plus.
- Choose Cancel Subscription.
Cancel ViX Plus on Amazon Fire TV
- Go to Amazon Subscription and log in.
- Under Your Subscriptions, find ViX Plus and disable auto-renewal.
For step by step guide to cancel all subscriptions on Amazon, check this guide.
What is ViX Plus?
ViX Plus is a premium streaming service from TelevisaUnivision with exclusive Spanish-language movies, TV shows, sports, and ViX originals. It costs $49.99 per year in the US.
Pricing Plans
| Plan (Annaul) | Price |
|---|---|
| USA | $49.99/year |
| Mexico | $499 MXN |
Cancel Via Your Bank or Debit Card Provider
If you subscribed to ViX Plus directly from their website using a debit card and can’t cancel through your ViX account or other methods I provided above, you may need to contact your bank or card provider to stop payments.
Provide details like the amount, date, and merchant name (Vix Premium).
>> Cancel all subscriptions on your Debit card
Refund Policy
ViX does not offer refunds except where required by law. In Mexico, new subscribers can get a full refund if they cancel within 5 business days by contacting ViX customer support. The refund can take up to 7 business days.
Wrap Up
I hope this article covered everything you need to know to easily cancel your ViX Plus subscription through the platform you originally signed up on. Don’t hesitate to reach out to ViX customer support if you have any other questions!
Frequently Asked Questions
How do I cancel ViX Plus on the ViX website?
Visit the cancellation page, click “Cancel my subscription”, and follow the instructions.
How do I cancel ViX Plus on iPhone or iPad?
Open Settings, tap your name > Subscriptions > ViX Plus > Cancel Subscription.
How do I cancel ViX Plus on my Android device?
Open the Play Store, tap your profile > Payments > Subscriptions > ViX Plus > Cancel.
How do I cancel ViX Plus on my Roku TV?
Press the home button, locate ViX Plus, and click the * button > Manage Subscription > Cancel.
How do I cancel ViX Plus on Amazon Fire TV?
Go to Amazon Subscription, sign in, locate ViX Plus under Your Subscriptions, and disable auto-renewal.
Can I get a refund if I cancel ViX Plus?
In Mexico, new subscribers can get a full refund by cancelling within 5 business days. Elsewhere, ViX does not offer refunds.
