How to Cancel Victoria’s Secret Credit Card in 2 Easy Steps

Are you looking to cancel your Victoria’s Secret credit card because you’ve changed your mind or find it too expensive? Not a problem.

This article will walk you through exactly how to cancel your Victoria’s Secret credit card account.

Things to Know Before Cancelling

Before jumping into the cancellation process, here are some key things you should know about cancelling your Victoria’s Secret credit card:

  • Victoria’s Secret Accounts are managed and issued by Comenity Bank.
  • It’s generally recommended to pay off your full credit card balance before cancelling, if possible. This will minimize future interest charges.
  • Review Victoria’s Secret’s Terms of Use and Privacy Policy for any other relevant cancellation policies or details specific to your situation.
  • Social Media Platforms for Victoria’s Secret Credit Card
  • Contact information

Victoria’s Secret Credit offers

  • Get $25 off your first purchase when you open a new card*
  • Earn rewards 2x faster – 10 points per $1 spent at Victoria’s Secret and PINK
  • 3X points on all bra purchases**
  • Exclusive birthday and anniversary gifts**
  • And more! Visit to learn more

How to Cancel Victoria’s Secret Credit Card?

Now let’s get into the step-by-step process for cancelling your Victoria’s Secret credit card via phone or online chat.

Method 1: Cancelling via Phone

  • The easiest way to cancel your Victoria’s Secret credit card is to call their customer service line directly at: 1-800-695-9478 or  (TDD/TTY: 1-800-695-1788)
  • This cancellation line is open 8 am-9 pm Eastern Time, Monday to Saturday.
  • When you call, be prepared to verify some account details like your name, account number, social security number, etc. Let the representative know you wish to close your Victoria’s Secret credit card account.
  • The representative may ask why you are choosing to close your account. Provide your reason, or let them know you simply wish to cancel the card.
  • After confirming your details and cancellation request, the representative will then process your account closure. Make sure to record the cancellation confirmation number they provide you with.

And that’s it! The entire cancellation process typically takes around 5-10 minutes to complete over the phone.

Method 2: Cancelling via Online Chat

You can also cancel your Victoria’s Secret credit card via their online chat system:

  1. Go to the Victoria’s Secret online chat portal
  2. Click “Start Chat” to begin chatting with a customer service rep
  3. Let the rep know you wish to cancel your Victoria’s Secret credit card
  4. Verify any account details they request
  5. Provide your reason for closing the account (optional)
  6. Receive the chat confirmation showing your account has been cancelled

Cancelling by chat takes roughly the same amount of time as over the phone. Just make sure to save or screenshot the written confirmation provided at the end showing account closure.

Things to Consider Before Cancelling

Before pulling the trigger to close your Victoria’s Secret card, here are some things you may want to consider:

  • How long you’ve had the credit card open – closing newer cards can potentially impact your credit score
  • Whether you’ll miss out on any rewards benefits by cancelling
  • Any Victoria’s Secret points you may forfeit by closing your card
  • Impact on your overall available credit

The Bottom Line

Cancelling your Victoria’s Secret credit card is a straightforward process that can be completed via a quick phone call or online chat session. Just make sure to verify your account details, clearly request closure, and record any confirmation details provided. Before closing an account, weigh impacts on credit history, available rewards, and your overall credit limit.

Janak Uparkoti

My name is Janak Uparkoti. Originally from Nepal, Morang, I am now United Arab Emirates. Since graduating from Trubhuwan University in 2002, I have advised many businesses on how to grow their operations via a strong online presence, and now I share my experience and expertise through my articles on the QN How website. I started my career as a freelancer on Fiverr and then joined LocoFood as an eCommerce Manager. Since then, I have gained experience in eCommerce and affiliate marketing, and have built a strong online presence. In 2023, I founded QN How as a way to share my expertise with a wider audience.I am also the author of a book and published on Amazon, "Halloween Coloring Book." You can connect personally with me via Pinterest or LinkedIn.

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