How to Cancel Snipes Order in 4 Steps

Want to cancel your Snipes order because you have changed your mind or it’s too expensive? No worries. This article will explain exactly how to cancel Snipes order and find out about return, refund and shipping policies.

Things to Know Before Cancelling:

  1. Snipes is a leading sneaker retailer in the northeast US, opened in 2002. In 2019, European retailer SNIPES acquired KicksUSA to expand into the US market, making Philadelphia its American headquarters. SNIPES continues KicksUSA’s legacy of providing the latest sneaker releases in-store and online.
  2. Simply deleting the Snipes app does not cancel your order. You have to formally cancel it.
  3. Check Snipes’ Terms of Service and Return Policy to see if you can cancel online.
  4. Contact Snipes at:

How to cancel Snipes order?

There are a few steps to cancel your Snipes subscription or order:

Step 1: Go to the contact support page.

Snipes Help Center
Snipes Help Center

Step 2: Choose “Cancellation Request” and click Next.

Step 3: Click to Accept QUALITY ASSURANCE recording and click Next.

Step 4: Enter your name, email, order number and submit the cancellation request.

Snipes Cancel Order
Snipes Cancel Order


Return / Refund Policy

Return In-Store: You can return online orders at any Snipes retail location within 30 days of purchase. Present your receipt and ID. Refunds go back to the original payment method, or a store credit is issued if that cannot be determined.

Note that shipping fees are not refunded for in-store returns. PayPal purchases can only get store credit for in-store returns. Return via mail to refund in Paypal.

Return by Mail: To get a refund by mail within 30 days of shipment:

  1. Repackage the unmodified item with tags attached and include the original packing slip
  2. Ship to: Snipes Returns Department, 7601 State Road, Philadelphia, PA 19136

You pay for return shipping. Allow 5-7 business days for refunds after Snipes receives your package.

Questions? Contact Snipes Customer Support:

Shipping Policy

Unless otherwise specified, Snipes uses UPS Standard shipping. Snipes endeavour to ship orders within 2 business days if in stock, or within 30 days if back-ordered. You’ll receive status emails and can get a refund if unavailable after 30 days.

The Bottom Line

To cancel your Snipes order, you need to formally request a cancellation through their help center system, providing your order details and contact information. Be aware of Snipes’ return and refund policies, which allow returns by mail or in-store within 30 days. Shipping is handled by UPS Standard unless otherwise noted, with orders shipping within 2 business days if in stock. By following the proper cancellation procedure and understanding the associated policies around returns, refunds and shipping, you can smoothly cancel your Snipes order if needed.

Janak Uparkoti

My name is Janak Uparkoti. Originally from Nepal, Morang, I am now United Arab Emirates. Since graduating from Trubhuwan University in 2002, I have advised many businesses on how to grow their operations via a strong online presence, and now I share my experience and expertise through my articles on the QN How website. I started my career as a freelancer on Fiverr and then joined LocoFood as an eCommerce Manager. Since then, I have gained experience in eCommerce and affiliate marketing, and have built a strong online presence. In 2023, I founded QN How as a way to share my expertise with a wider audience.I am also the author of a book and published on Amazon, "Halloween Coloring Book." You can connect personally with me via Pinterest or LinkedIn.

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