How to Cancel Sky Zone Membership With Ease

You want to cancel your Sky Zone membership because you changed your mind. That’s fine, we understand. This article will help you do that in a snap. It will tell you what you need to do to cancel your Sky Zone membership without any hassle.

If you signed up but want to cancel, just follow these steps:

Steps to Cancel Sky Zone Membership:

  • Call the Sky Zone location you purchased your membership from. Each location handles its own memberships, so you need to contact the specific park.
  • Have your membership information ready. This includes your name, contact details, membership number or account details.
  • Request cancellation. Let them know you want to cancel your membership.
  • Confirm cancellation details. The staff will confirm if you’re within the cancellation window and advise next steps.

That’s it! Your Sky Zone membership will be cancelled and you will not be charged again.

Are you still struggling to cancel it? The rest of the cancellation process will go into how these steps play out. If you are interested in cancelling your Retro Fitness membership, check this guide:

How to Retro Fitness Membership?

What is Sky Zone?

Sky Zone is an indoor trampoline park franchise with locations across North America. They offer open jump times, fitness classes, dodgeball courts, foam pits, and aerial obstacles. It’s a popular spot for kids’ birthday parties.

skyzone homepage

In addition to pay-as-you-go access, Sky Zone offers monthly memberships. This gives you regular access to the facilities for one flat monthly fee. Memberships require a 3-month commitment upon signup.

If you signed up but want to cancel your Sky Zone membership, here’s what to do:

Sky Zone Membership Pricing

Sky Zone offers a few membership tiers. Pricing varies by location but these are typical costs:

skyzone membership

As you can see, the higher tiers offer significant savings for frequent visitors. But if you won’t use it enough, a membership may not be worth it.

How to Cancel Sky Zone Membership

To cancel a Sky Zone membership, follow these steps:

Contact Your Home Sky Zone Location

  • Each Sky Zone franchise handles its own memberships.
  • You must contact the specific location you purchased the membership from.
  • Your membership cannot be cancelled at or by another Sky Zone location.

Phone number of your Sky Zone Location:

LocationPhone Number
ALLENDALE(201) 574-1800
APEX(919) 589-8210
ARVADA(720) 410-2750
ATLANTA(678) 271-6536
AURORA(720) 588-9606
AURORA(331) 207-4759
BALLWIN(636) 591-1850
BATON ROUGE(225) 224-8545
BELDEN VILLAGE(330) 538-8300
BETHLEHEM(610) 759-9663
BILOXI(228) 207-8969
BISMARCK(701) 354-9099
BLAINE(612) 392-0387
BOSTON HEIGHTS(234) 249-3030
BOWIE(301) 683-7997
CANONSBURG(724) 251-6100
CANTON(734) 981-0007
CARLSBAD(858) 400-4550
CEDAR RAPIDS(319) 382-2222
CENTRAL PHOENIX(602) 899-5453
CERRITOS(562) 203-1333
CHALFONT(215) 642-8777
CHANDLER(520) 605-2775
CHARLESTON(843) 588-5777
CHARLESTON(304) 833-9663
CHATTANOOGA(423) 825-9320
CHESAPEAKE(757) 296-2001
CLARKSVILLE(931) 919-3802
CLEARWATER(727) 900-5867
CLERMONT(352) 404-4134
CLIFTON PARK(518) 400-0012
CLOVIS(559) 345-6410
COLORADO SPRINGS(719) 354-2626
COLUMBIA(573) 309-9600
COLUMBIA(410) 834-5717
CUTLER BAY(305) 640-5424
DANVERS(978) 252-3000
DAYTON(937) 396-6600
DAYTONA BEACH386-682-2020
DEER PARK631 402 5430
DES MOINES(515) 203-3221
DORAL(305) 640-5424
DUBLIN(925) 828-7676
DULUTH(218) 481-7667
DURHAM(919) 425-0800
EAGAN(612) 491-8115
EAST BALTIMORE(410) 874-5050
EDMOND(405) 359-1631
EL PASO EAST(915) 800-2655
EL PASO WEST(915) 800-2650
ELK GROVE(916) 314-0025
ELMHURST(630) 478-8339
EVANSVILLE(812) 472-4515
EVERETT(617) 387-1000
FAIRVIEW HEIGHTS(618) 589-1111
FARGO(701) 203-5217
FAYETTEVILLE(910) 302-5400
FENTON(636) 364-4444
FLORENCE(256) 980-1700
FORT LAUDERDALE(954) 417-3999
FORT MYERS(239) 313-5448
FORT WAYNE(260) 483-5867
FREDERICKSBURG(540) 368-6390
GLEN ALLEN(804) 625-4290
GLEN MILLS(484) 418-1500
GRAND RAPIDS(616) 214-4221
GREENFIELD(414) 409-8150
GREENSBORO(336) 550-1800
GREENVILLE(864) 558-2400
GRESHAM(503) 616-3986
HAGERSTOWN(301) 420-5867
HAMILTON(609) 587-5867
HAMPTON(844) 567-6088
HARRISBURG(717) 208-8908
HIGHLAND HEIGHTS(440) 467-5867
HOLLAND(419) 491-1194
INDY SOUTH(317) 759-9925
IRVING(469) 499-3100
JACKSON(731) 868-4418
JOLIET(815) 314-4890
KANSAS CITY(913) 308-3020
KINGSTON(781) 514-7595
KITCHENER(519) 961-1000
KNOXVILLE(865) 936-9514
LAFAYETTE(337) 417-8000
LAKELAND(863) 333-0445
LAKEWOOD(609) 398-4759
LANCASTER(717) 208-8922
LAS CRUCES(575) 300-2651
LAS VEGAS(702) 560-5900
LAVEEN(602) 704-3404
LEES SUMMIT(816) 272-4713
LEXINGTON(859) 629-4455
MACON(478) 239-2900
MADISON(608) 856-5867
MANASSAS(571) 762-1160
MANCHESTER(617) 203-8604
MAPLE GROVE(612) 431-2461
MCDONOUGH(770) 914-9444
METAIRIE(504) 641-6247
MILWAUKEE(262) 696-1600
MINNEAPOLIS(612) 254-0926
MISSION VIEJO(949) 445-1340
MISSISSAUGA+1 289-804-6041
MODESTO(209) 391-0270
MONCTON(506) 386-3863
MONROEVILLE(412) 810-0200
MONTGOMERY(334) 239-2587
MOORESTOWN(856) 395-9500
MT KISCO914-743-5730
MT. OLIVE(973) 527-7000
MURFREESBORO(615) 987-0102
MYRTLE BEACH843-242-3264
NASHVILLE(615) 823-5585
NEW ORLEANS(504) 539-4224
NEW ROCHELLE(914) 740-8407
NEWARK(302) 449-1252
NORTH FORT MYERS(239) 344-8244
NORWALK(203) 902-5437
OCALA(352) 304-5050
OCEAN TOWNSHIP848-377-9801
OLYMPIA(360) 338-6786
OMAHA(402) 401-7600
ORLAND PARK(708) 966-2399
ORLANDO(407) 307-3700
PARKER(720) 214-2000
PENSACOLA(850) 378-2570
PEORIA(623) 979-4000
PHILADELPHIA(215) 516-5867
PHOENIX(602) 493-5867
PINE BROOK(973) 396-4001
PITTSTON(570) 316-0500
PLAINFIELD(317) 268-3200
PROVIDENCE(401) 383-6000
QUEENSBURY(518) 836-5867
RALEIGH(919) 948-4450
RANCHO CUCAMONGA(909) 281- 2231
RICHMOND(804) 379-2500
RIDGELAND(601) 899-0015
RIVERSIDE(951) 554-2370
ROSEVILLE(916) 755-0030
ROSWELL(678) 745-9900
SACRAMENTO(916) 407-4737
SAN CARLOS650-528-2036
SAN DIEGO619-614-5010
SAN JOSE408-837-8888
SAN MARCOS(858) 779-2377
SANTA ANA714-249-7676
SARASOTA(941) 363-6359
SCHERERVILLE(219) 227-3777
SHELBY TOWNSHIP(586) 930-0600
SIOUX FALLS(605) 553-9910
SOUTH PLAINFIELD(908) 756-5867
SPACE COAST(321) 265-5867
SPRINGDALE(513) 342-0872
SPRINGFIELD(973) 671-5100
SPRINGFIELD(217) 331-6600
SPRINGFIELD(571) 549-1975
ST. PAUL(651) 505-0598
STERLING(571) 612-4305
STOCKTON(209) 888-0900
SUMMERLIN(702) 843-0395
SYRACUSE(315) 928-3737
TAMPA(813) 833-1740
THORNTON(720) 370-8050
THOUSAND OAKS805-410-4690
TIMONIUM(410) 842-1661
TOPEKA(785) 337-8400
TULSA(918) 877-7700
VACAVILLE(707) 492-5867
VAN NUYS(213) 204-1870
VANCOUVER(503) 433-3939
VENTURA(805) 804-9555
VERNON HILLS(224) 377-0946
VISALIA(559) 471-0444
WALDORF(301) 861-2600
WESTLAKE(440) 467-5867
WESTMINSTER(714) 415-5867
Phone number of Sky Zone Location

Have Your Membership Details Ready

  • Membership number
  • Name on account
  • Contact information
  • Any other relevant details

Request Cancellation

  • Let the staff know you want to cancel your Sky Zone membership.
  • Confirm you are within the cancellation policy window (more below).

Receive Confirmation

  • The staff will confirm if you qualify for cancellation without penalty.
  • If you are past the cancellation window, you may owe for the next billing cycle before it can be cancelled.
  • Make a note of any confirmation details for your records.

And that’s it! Your Sky Zone membership will be cancelled going forward.

Cancellation Process (Many Methods)

Here are the steps to cancel your Sky Zone membership through the various methods:

  • To cancel via email: Email your home Sky Zone location requesting cancellation. Include your membership details.
  • To cancel via phone: Call your home location and request cancellation over the phone. Have your details ready.
  • To cancel via Cancellation Form: Just fill it out cancellation form, provide name, email, membership number and cancel membership.
  • To cancel via website: Some locations allow you to cancel online through the membership portal. Log in and look for a cancellation option.
  • To cancel in person: Visit your home Sky Zone location and request cancellation in person with a staff member.
  • To stop auto-renewal: If your membership is paid automatically each month, you’ll need to cancel the payments through that provider (credit card, PayPal, etc).

Refund Policy

Sky Zone memberships are non-refundable. When you cancel, you will have access until the end of your current billing period but will not get a refund for any unused days, weeks, or months. Access will end after the last paid period.

Things to Consider Before Canceling

Before canceling your Sky Zone membership, consider:

things to consider before cancellation


It’s easy to cancel a Sky Zone membership if you follow the right steps. Each location handles its own memberships so you must contact your home park directly. Have your details ready, request cancellation, and make a note of any confirmation info. This will stop access and billing at the end of your current paid period. Consider using up time left and be aware there are no membership refunds. With the right approach, you can cancel smoothly and avoid being charged again going forward.

Frequently Asked Questions

How do I cancel my Sky Zone membership?

To cancel your Sky Zone membership, you need to directly contact the specific location you purchased the membership from. Each location handles their own memberships and cancellations. Call or email them and request cancellation. Have your membership details ready.

What is Sky Zone’s cancellation policy?

Sky Zone memberships require a 3 month commitment upon signup. After 3 months, you can cancel anytime with notice given 5 days before your next billing date. If you cancel too close to the billing date, you may be charged for the next month before cancellation takes effect.

Can I get a refund if I cancel my Sky Zone membership?

No, Sky Zone does not offer membership refunds when you cancel. You will have access until the end of your current paid billing cycle but will not get a refund for any unused days or months. Make sure to use up your remaining time before the membership expires.

What is the cheapest Sky Zone membership option?

The Basic membership is typically the cheapest option, starting at $34.99/month with minor restrictions. and Elite ($38.99/month) offer better value for frequent jumpers.

Janak Uparkoti

My name is Janak Uparkoti. Originally from Nepal, Morang, I am now United Arab Emirates. Since graduating from Trubhuwan University in 2002, I have advised many businesses on how to grow their operations via a strong online presence, and now I share my experience and expertise through my articles on the QN How website. I started my career as a freelancer on Fiverr and then joined LocoFood as an eCommerce Manager. Since then, I have gained experience in eCommerce and affiliate marketing, and have built a strong online presence. In 2023, I founded QN How as a way to share my expertise with a wider audience.I am also the author of a book and published on Amazon, "Halloween Coloring Book." You can connect personally with me via Pinterest or LinkedIn.

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