How to Cancel Remi Subscription [All Methods]
Are you looking to cancel your Remi subscription? Whether you want to pause your subscription temporarily or cancel it permanently, this guide will walk you through the process step-by-step.
Overview of Remi
Remi is an online company that provides custom-fit night guards and teeth whitening kits directly to consumers. Their mission is to offer affordable, quality oral health solutions without the high prices usually charged by dentists.
Remi offers a subscription service called Remi Club that ships new night guards every 6 months and whitening gel every 3 months. This auto-shipping program can save customers money compared to one-time purchases. However, you may decide you no longer need the convenience of automatic deliveries.
Reasons to Cancel Your Remi Subscription
There are several reasons you may want to cancel your Remi subscription:
- You feel you have achieved your desired level of teeth whitening and no longer need new gel shipments
- Your teeth grinding has improved so you don’t require new night guards as often
- You want to pause deliveries temporarily (e.g. due to vacation, finances)
- You simply decide the subscription no longer provides enough value for the cost
- You prefer to order one-time purchases as needed rather than auto-shipments
Whatever your reason, cancelling is easy to do through the Remi website or by contacting customer service.
How to Cancel Your Remi Subscription
You can cancel your Remi subscription in just a few quick steps:
Via the Remi Website
- Log into your account at shopremi.com
- Click on “Account” and select “Subscriptions“
- Find your Remi Club subscription and click “Cancel Subscription“
- Confirm your cancellation on the pop-up window
Your subscription will be cancelled immediately. You will not receive any additional auto-shipments.
Via Email
You can also cancel by emailing Remi customer support at support@shopremi.com.
Simply specify that you want to cancel your subscription. Provide your name, email address and order number so they can identify your account.
Example email:
To: support@shopremi.com Subject: Cancel Subscription Message: Hi Remi, I would like to cancel my subscription with order #12345. My name is John Smith and my email is youremail@example.com. Please cancel all future auto-shipments immediately. Thank you!
You will receive an email confirmation once your cancellation is processed.
Via Phone
Call Remi at 1-800-234-1874 and specify you want to cancel your subscription. They will take care of the rest!
Via Social Media
You can also cancel by messaging Remi on social media:
- Twitter: @Remi_Tribe
- Instagram: @RemiTribe
Simply send them a DM requesting to cancel your subscription.
Remi Pricing Plans
Here is an overview of Remi’s pricing for one-time purchases vs their subscription:
| Plan | Price | What’s Included |
|---|---|---|
| Remi Club Subscription | $89 every 6 months | 2 night guards or whitening kits, free impression kit, free shipping |
| Remi Single Purchase | $189 one-time | 2 night guards or whitening kits, free impression kit, free shipping |
As you can see, the subscription saves you $100 per year compared to buying twice annually at full price. However, the subscription may not make sense if you only need to reorder once a year or less.
Remi Refund Policy
Remi offers refunds within 60 days of purchase. Contact support with any issues.
Review the refund policies on the Remi website before cancelling. This will ensure there are no surprises about qualifications for refunds.
What Happens After Cancellation
Once you cancel your Remi subscription, you will no longer receive any future auto-shipments. However:
- You keep any products you already received.
- You still have access to your Remi online account.
- You can reactivate your subscription at any time if desired.
Cancelling the subscription immediately stops any new orders or billings. But it does not delete your account or order history.
FAQs About Cancelling Remi
Here are answers to some frequently asked questions about cancelling your Remi subscription:
What happens to my data after I cancel?
Your account and order history will remain in Remi’s systems. But you can request the deletion of your account if preferred.
Can I reactivate my subscription later?
Yes, you can resume your subscription anytime by logging back into your Remi account.
How do I request account deletion?
Email support@shopremi.com and request account deletion. They will remove your data per your request.
Are there fees to cancel?
Remi does not charge any cancellation fees. You simply stop receiving new orders and billings.
Will I get a refund when I cancel?
Refund eligibility depends on Remi’s return policy timing. Review the guidelines earlier in this article to understand the qualifications for refunds.
Wrap Up
Cancelling your Remi subscription is quick and easy through their website, email, phone, or social media. This immediately stops future auto-shipments and billings. Be sure to review the return policy before cancelling for any refunds. And don’t hesitate to contact Remi customer service if you need any assistance cancelling your account!
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