How to Cancel Oakley Order? [Top Hack]
Are you looking to cancel your recent Oakley.com order because you changed your mind or find it too expensive? Unfortunately, Oakley does not allow order cancellations once submitted into their system and sent to the warehouse for rapid processing.
But don’t worry – you still have options if you want to return Oakley items purchased online. This article outlines everything you need to know about the Oakley return process should you need to send your items back post-purchase.
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Key Info Before Returning Oakley Orders
Oakley is an American company selling designer sunglasses, sports visors, ski/snowboard goggles, and various apparel and accessories. Some key notes about returns:
- Oakley processes orders quickly, so cancellations are typically not allowed once orders enter fulfilment.
- Simply deleting your Oakley account does not cancel existing orders or subscriptions.
- Review Oakley’s full return policy and terms for specifics.
- Oakley return contact info:
- Phone: 1-800-403-7449
- Email: customercare@oakley.com
- Chat: Oakley Support
- Custom orders cannot be returned or exchanged since they are built to customer specifications.
Returning Oakley Orders Bought Online
While Oakley does not allow order cancellations once submitted, you can return items within 60 days of purchase. Here are the return options:
Initiate an Online Return Request
The easiest way to start an Oakley return is through their online return form. Simply enter your order number, select return reason, choose your return method (UPS dropoff or pickup), and print the label.
Returns must be in original, unused condition with all original packaging and contents. Oakley issues refunds once the returned product is received – allow 5 days for it to process.
Return to an Oakley Store
You can also return Oakley.com orders by bringing the untouched items and receipt to any Oakley store within 60 days. They will provide a full refund to the original payment method – just allow 5 days to process.
Return Prescription Orders
Prescription orders can be returned by mail or at Oakley stores, Sunglass Hut, or LensCrafters locations. Start the return within 60 days and follow proper packaging procedures.
Key Considerations Before Returning
Before starting your Oakley return, keep these notes in mind:
- Return success depends on order status. Act quickly before shipment for the best chance.
- You pay for return shipping unless defective item. Expect no reimbursement.
- Items must be in perfect original condition with all accessories and tags to qualify for return.
- Reach out politely to Oakley Support if help is needed.
- No returns are allowed for custom Oakley orders since built to customer specifications.
The Bottom Line
The bottom line is that while Oakley does not accommodate order cancellations once entered into their rapid fulfilment system, customers can return items within 60 days if untouched and in original packaging.
To initiate a return, use Oakley’s online return tool or bring the product and receipt to an Oakley store. Just act quickly, as success depends on order status, and follow all return instructions properly to get your expected refund.
Have more questions? Reach out to Oakley’s Support team by phone, email or chat. They can provide guidance to ensure your return is smooth.