Nadine West offers a convenient personal styling and shopping experience, sending handpicked clothing and accessories suited to your taste right to your door. However, should you decide their subscription box is no longer for you, canceling is thankfully just as easy. This article will outline the five simple methods you can use to cancel your Nadine West membership.

The Basics

Nadine West is a woman-founded styling service empowering members to embrace their unique style. They match customers with a personal stylist who sends handpicked, budget-friendly items suited to fit their shape and taste. The goal is helping women gain confidence by finding flattering clothing tailored for their body, not the other way around. Members receive customized shipments of tops, bottoms, dresses and accessories to try on at home.

If you’ve decided to cancel subscription with Nadine West, either temporarily or permanently, you have several straightforward options to cancel your subscription.

Method 1: Email Support

The easiest way to cancel your Nadine West subscription is to email their friendly customer support team at myoutfits@nadinewest.com. Simply send them a message stating you would like to cancel your membership. Make sure to include your name and subscription details.

According to their terms and conditions, you can cancel at any time, but cancellations will take effect at the end of your current subscription term. So if you have a shipment on the way when you cancel, you won’t receive a refund for that box’s styling fee.

Method 2: Cancel Through Your Online Account

You can also easily manage or cancel your Nadine West subscription through your online account:

1. Go to Nadine West and login > click “My Profile” in the top right corner
2. Select the “Cancel Subscription” option

This will instantly cancel all future subscription renewals and shipments. Again, any boxes already processed when you cancel will still be shipped and styling fees applied.

Method 3: Call Customer Service

If you prefer handling cancellations over the phone, you can call Nadine West’s customer service at 512-766-9378 to cancel your subscription. Let the representative know you wish to close your account.

Phone support is available Monday-Friday 8 AM – 5 PM.

Method 4: Send Written Cancellation By Mail

To cancel with a formal written letter, you can mail your cancellation request directly to Nadine West headquarters:

Nadine West
5150 Broadway St. #510
San Antonio, TX, 78209, U.S.A

Be sure to include your name, subscription details and confirmation that you would like to close your account. Keep a dated copy for your records.

Method 5: Cancel Payment Authorization

If you pay for your Nadine West subscription with an automatically charging payment method, you can also request to revoke that authorization by contacting your bank or credit card provider.

However, be aware this could be considered a breach of Nadine West’s terms, possibly resulting in fees or penalties. Confirm cancellation separately using one of the other methods first.

Nadine West Refund and Cancellation Policies

According to Nadine West’s terms of service, subscription cancellation requests can be made at any time, but won’t take effect until the end of your current subscription term.

If you have a shipment already on the way when you cancel, you won’t receive any refund on the styling fee for that package. You’ll still be able to keep or return items from that shipment normally.

Frequently Asked Questions About Canceling Nadine West

Q: When does my Nadine West cancellation go into effect?

A: Cancellations go into effect at the end of your current subscription term, so if you have a shipment on the way already when canceling, you’ll still receive it.

Q: Can I get a refund if I have a shipment in transit when I cancel?

A: No, styling fees and charges for shipments already processed before cancellation are non-refundable.

Q: What happens if I have items I haven’t returned or paid for when I cancel?

A: You’ll need to return any outstanding items and pay any open balances before your Nadine West account can be fully closed.

Q: Are there cancellation or account closing fees?

A: Nadine West does not charge fees to cancel or close your account under normal circumstances. But read all policies closely for prepaid subscriptions.