How to Cancel Lululemon Order

Are you looking to cancel your Lululemon order because you have changed your mind or for any other reason? No worries! This article will explain exactly How to Cancel a Lululemon Order.

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The Basics

Lululemon was founded in 1998 in Vancouver, Canada by Chip Wilson. It started as a yoga-inspired athletic apparel brand for women and men. The initial vision was to create more than just a store for workout gear. lululemon aimed to build a community hub focused on healthy living, mindfulness, and empowering people to reach their potential.

Lululemon Products
Lululemon Products

Today, lululemon designs technical apparel for sweating in yoga, running, cycling, training, and more. The gear is functional yet fashionable.

Pricing Range

ProductPrice Range
Leggings$39-$198
Sports Bras$29-$98
Tank Tops$19-$89
Shoes$59-$158
Pricing Range

Cancellation Method

If you need to cancel your Lululemon order, there are a few options:

  • Within 1 hour of order: Contact Lululemon’s Guest Education Center to request cancellation. If it’s been less than an hour since you placed your order, they can usually cancel it as long as it hasn’t started processing yet.
    • Phone: Call Lululemon’s Guest Education Center at +(44) 0800 783 9249 to request order cancellation over the phone. An agent can process your request if it has been less than 60 minutes since ordering.
    • Request Form: Fill out Lululemon’s online cancellation form and submit your request. Access the form at https://lululemon.custhelp.com/app/ask/site/en_GB/
    • Live Chat: Initiate a cancellation request via Lululemon’s live chat platform.
    • In-Store: Visit the nearest Lululemon retail location, with your order number readily available, to cancel your purchase made within the last 60 minutes. The in-store manager can help process cancellations.
  • After 1 hour: Unfortunately, Lululemon cannot cancel an order after 1 hour. The order will be processed and shipped out. When you receive the package, you can initiate a return and get refunded within 30 days of delivery.

Refund Policy

  • Free and easy returns
  • If items purchased Oct 16 – Dec 24 can be returned until Jan 23
  • Online purchases – you can return online or in stores
  • Store purchases – you can return to any store or contact Lululemon.
  • Merchandise must be unworn with original tags attached
  • Shoes can be lightly worn but must be in the box
  • Proof of purchase required
  • All returns subject to inspection
  • Additional terms for lululemon Membership
  • See the website for full return policy details

Wrap Up

Cancelling a Lululemon order can be done easily within the first hour by contacting their customer service through various channels. After an hour, orders cannot be canceled but returns are still an option within 30 days.

Lululemon’s return policy is quite flexible – items can be returned in-store or online in unworn condition with tags still attached. Refunds are generally processed within a week. Do note that for limited edition or rare items, cancelling means you may miss out altogether.

Before submitting that cancellation request, consider if you truly want to part with that shiny new pair of leggings you were so excited about just yesterday. But if you’re confident in your decision or purchased something on a whim, Lululemon makes it simple to back out gracefully.

Janak Uparkoti

My name is Janak Uparkoti. Originally from Nepal, Morang, I am now United Arab Emirates. Since graduating from Trubhuwan University in 2002, I have advised many businesses on how to grow their operations via a strong online presence, and now I share my experience and expertise through my articles on the QN How website. I started my career as a freelancer on Fiverr and then joined LocoFood as an eCommerce Manager. Since then, I have gained experience in eCommerce and affiliate marketing, and have built a strong online presence. In 2023, I founded QN How as a way to share my expertise with a wider audience.I am also the author of a book and published on Amazon, "Halloween Coloring Book." You can connect personally with me via Pinterest or LinkedIn.

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