How to Cancel IL Makiage Subscription: Quick and Easy
If you signed up for an IL Makiage subscription but have changed your mind and want to Cancel IL Makiage Subscription, the process is quick and easy. This article will walk you through how to cancel your IL Makiage subscription in just a few steps.
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What is IL Makiage?
IL Makiage is an online makeup brand that uses AI technology to help customers find the perfect shades of foundation, lipstick, and other makeup products for their skin tone.
Cancellation Process
To cancel your IL Makiage subscription, follow these simple steps:
- Log into your IL Makiage account online.
- Go to the “My Account” section.
- Click on “My Auto-Replenishments”.
- Find the subscription you want to cancel and click “Cancel Auto-Replenishment”.
- Select a reason for canceling from the drop-down menu.
- Click “Cancel Auto-Replenishment” again to confirm.
You can also cancel by emailing IL Makiage customer service at proteam@ilmakiage.com and requesting cancellation.
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If you are unable to cancel through the website or by phone – contact your bank to stop recurring payments, or get a new card issued.
Be sure to include your name, order number, and the email address associated with your account.
Refund Policy
If you cancel within 14 days of receiving your order, you can return it for a full refund as long as the products are unused.
You’ll need to print a prepaid return label from the IL Makiage website and ship the products back within 30 days of purchase. Return shipping is free if you use the label provided.
Things to Consider Before Cancelling
Before canceling your subscription, consider these points:
- If you pause instead of canceling, you can resume the subscription later if you change your mind. This retains your subscription pricing.
- Customized shades match your skin tone, so you may not find the exact products and colors elsewhere.
- Subscription savings add up over time compared to one-time purchases.
- If you just want to adjust your delivery frequency, you can update your subscription settings instead of canceling.
Conclusion
Canceling your IL Makiage subscription is easy – just log into your account online, go to Auto-Replenishments, and click the cancel option. You can also email customer service to request cancellation.
Remember you can get a refund on unused products returned within 14 days. And you have the option to pause instead of fully canceling if you want flexibility.
FAQs
How do I contact IL Makiage customer service?
You can contact IL Makiage for cancellation by email at proteam@ilmakiage.com or by phone at +1 (551) 751-7495. For customer service reach out by email at customerservice@ilmakiage.com or use our contact form. For press inquiries, email press@ilmakiage.com.
What is the IL Makiage cancellation phone number?
IL Makiage does not have a specific cancellation phone number. You need to contact their general customer service phone number at +1 (551) 751-7495 to request cancellation.
What is return and exchange policy?
Try Before You Buy orders from the US and Canada must be returned or exchanged within 14 days of delivery to avoid being charged. Returns after 14 days are not eligible for a refund. Their standard return policy allows returns within 30 days of purchase.
How does auto-replenishment work and how to sign up?
Signing up for Auto-Replenishment is simple: Take our quiz to get matched with your perfect shade, choose Auto-Replenish at checkout and select your preferred frequency. it’ll automatically send your fave products on your schedule. You’ll save 20% after your first order!
