How to Cancel Fashion Nova Order? What to Do?
Have you placed an order on Fashion Nova and now need to cancel it? While Fashion Nova doesn’t allow cancellations once an order is placed, they do allow returns and will refund your money. So if your order has already been processed by Fashion Nova, what should you do if you need to cancel it?
The answer is: You simply receive the order and Issue for Return. Find the below return procedure and its policies.
How to Cancel Fashion Nova Order?
So essentially, you cannot directly cancel your order. But by returning items, you can get store credit equal to a refund. See below for step-by-step instructions on how to handle Fashion Nova returns.
Step 1: Start Your Return in the Online Portal
The Fashion Nova Returns Portal allows you to easily start a return in just a few clicks. Fill out the order number and your email address.
Choose each item you need to return and the reason for returning, and print your return shipping label. Pack up your return and affix the label. Use a prepaid return label for your convenience and to receive quick store credit.
Step 2: Ship Back Items Within 30 Days
For the return to be valid, Fashion Nova must receive items within 30 days from the original delivery date. So don’t delay in getting your package shipped back!
Attach the printed returns label to your package and drop it off with your chosen carrier (USPS, UPS, etc). Save your tracking number so you can monitor the return status.
Step 3: Receive Your Refund as Store Credit
Once Fashion Nova receives your returned order, they will process the refund in 5-7 business days. Refunds are issued as Fashion Nova store credit, usable for future online or in-store purchases.
If you paid for your original order with a gift card, refunds will be applied back to that gift card. Or you’ll receive a new Fashion Nova gift card if you paid with another method.
Returns Policy
While Fashion Nova cannot outright cancel orders, they do allow returns. If you need to essentially “cancel” your order after it has shipped, you can return it after delivery to get a refund.
Fashion Nova’s return policy allows returns within 30 days of the delivery date. When you return items, here is Fashion Nova’s process:
- Items must be returned unworn with tags still attached
- Returns must be submitted via Fashion Nova’s Online Returns Portal
- You can print a prepaid return shipping label for $3.99 (single item) or $7.99 (multiple items)
- Returns are refunded in the form of store credit, issued within 5-7 days of receiving the return
- Some “final sale” items cannot be returned, including bodysuits, swimwear, undergarments, and beauty products
Alternatives If You Cannot Return Items
Some “final sale” items cannot be returned, including bodysuits, swimwear, undergarments, and beauty products. If your order contains non-returnable items, here are your options:
- Resell Unwanted Items: Consider reselling brand new, unworn Fashion Nova items on sites like Poshmark and Depop to try to make back some of your money. However, you’ll likely need to sell at a discount.
- Gift Unwanted Items: If items were purchased as a gift or for someone else, consider gifting them anyway if return/refund is not possible. This avoids needing to eat the entire cost.
Key Takeaways
The main takeaway is that while Fashion Nova does not allow true order cancellations, returns are permitted within 30 days. Take advantage of the returns process if you need to essentially “cancel” items after an order is placed by getting a refund in the form of store credit. Consider all options if your order contains final sale, non-returnable items.
