How to Cancel Defy Membership (Solved)
Do you want to cancel your Defy Elite membership? That’s fine, we understand. This article will help you do that in no time. It will tell you what you need to do to cancel your Defy membership and things to consider before cancelling. Let’s get started!
Before we dive into the cancellation process, we will find out what Defy is and its membership cost.
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What is Defy?
Defy operates indoor trampoline parks that provide a unique active entertainment experience. Their parks feature open jump areas, fitness classes, slam dunk basketball, aerial training, kids zones, and more attractions. Defy aims to help people push their limits and reach new heights literally on their wall-to-wall trampolines. With activities for all ages, Defy offers an exhilarating and engaging environment beyond just trampolining. Defy has parks located across the United States that provide families and friends a place to be active together. The Defy experience is all about challenging yourself, having epic fun with others, and not being limited by what you can do.
Defy offers various membership levels with different pricing, benefits, and commitments. Their memberships include:
Cancellation Methods
There are a few different ways a Defy membership can be cancelled:
Via Cancellation Form on Website:
- Go to https://defy.com/memberships/membership-cancellation/ and select the park location your membership is through.
- If your location is not listed, visit local park’s website to cancel.
- Enter your first name, last name, email address, phone number, member name, and membership number.
- List any additional memberships on your account you want to cancel.
- Review and submit the cancellation form.
- Cancellations must be received at least 3 business days before your next billing date.
Visit Park Website:
- Visit the local park’s website (nearest location) to cancel your membership if your park location isn’t listed on membership cancellation page.
Regardless of the method, the cancellation notice must be received at least 3 business days before the next billing date to avoid being charged again.
Refund Policy
Defy memberships are non-refundable. Any unused portion will not be refunded when a membership is cancelled. You will have access until the paid period ends according to Defy policy.
Things to Consider Before Cancelling
Before cancelling, understand that Defy memberships cannot be downgraded or transferred. Also consider:
- Will you want to renew your membership in the future? There may be sign-up fees if you rejoin.
- Have you used up any pre-paid period? Be sure to use your remaining membership access.
- Are there alternatives like switching to a different location or membership level?
- Would a membership freeze or pause be better if you plan to reactivate later?
Think through your options before submitting a cancellation notice. But if you are set on canceling, the process is quick and straightforward.
Conclusion
It is easy to cancel a Defy Trampoline Park membership whether online, or local park’s website. Be aware of the non-refundable policy, continued billing dates, and loss of membership perks. With proper timing, you can cancel without incurring any additional charges. Reach out to a Defy membership representative if any questions come up during cancellation.
Frequently Asked Questions
How do I cancel Defy membership?
You can cancel your Defy membership through the online cancellation form on their website, by emailing or calling your gym location, through the mobile app, or by visiting your gym local park’s website.
Can I get a refund if I cancel early?
No, Defy memberships are non-refundable. You will only have access to services until the end of your paid membership period.
What happens if I cancel my membership?
Once cancelled, your membership benefits will end and you will no longer be charged monthly fees. You cannot downgrade or transfer memberships after cancelling.
Are there any other options besides cancelling?
You may be able to change locations, pause or freeze your membership temporarily, or switch membership levels depending on your gym’s policies. Discuss options with Defy before cancelling.
