How to Cancel Club Pilates Membership? Correct Method

Do you want to cancel your Club Pilates membership? because you changed your mind. That’s totally fine, we understand. This article will help you cancel smoothly and easily. Just follow the correct method that I provided below.

The Basics

Club Pilates is a popular pilates studio chain with over 600 locations across the United States. They offer group reformer pilates classes as well as private sessions. Membership options include:

• Single class purchases
• Class packages (4/8/12 classes per month)
• Unlimited memberships

Pricing varies by location but expect to pay $25-$35 per single class, $150-$200 for a 4-pack, and $200-$300 for an unlimited monthly membership.

Cancelling a Club Pilates membership is easy but does require following their cancellation policy. You must cancel in person at the studio if you signed up there. For online purchases, you can cancel through your account dashboard. Memberships auto-renew each month so you need to cancel before the next billing date.

Location and Phone Numbers

Cancellation Process

Here are the steps to cancel a Club Pilates membership:

• In-Studio Purchases: If you signed up at a studio location, you must go back to that location and submit a cancellation form. Speak to the front desk staff and let them know you wish to cancel. They will have you fill out a cancellation request form and confirm the cancellation.
• Online Purchases: If you signed up online via the Club Pilates website or app, you can cancel directly through your account dashboard:
  • Log into your account and click on “My Account”
  • Click on “Membership & Billing”
  • Select “Cancel Membership” and follow prompts
  • You will receive a confirmation email once your membership is cancelled
• App Subscription (iOS): To cancel a subscription purchased through the iOS app, open Settings > iTunes & App Store > Apple ID > View Apple ID > Subscriptions > Club Pilates > Cancel Subscription
• App Subscription (Android): Open the Google Play Store > Menu > Subscriptions > Club Pilates > Cancel Subscription
• PayPal: Log into your PayPal account and click on Settings > Payments > Manage automatic payments > Club Pilates > Cancel payments
• Credit Card: Call the Club Pilates studio to remove your credit card information
• Account Deletion: You can delete your Club Pilates account by emailing operations@clubpilates.com and requesting account deletion

Things to Consider Before Cancelling

Before canceling your Club Pilates membership, here are some things to keep in mind:

• Cancellation is effective at the end of your current billing period. You will still have access until the end of the month you cancel.
• You can “freeze” your membership for up to 3 months per year instead of fully canceling if you need a temporary break.
• There are no refunds for unused classes or partial months after canceling. Use up any prepaid sessions before your membership ends.
• Review the studio’s cancellation policy. Some locations may charge fees or have special rules.
• If you paused or froze your membership recently, you may have to wait 60+ days before being eligible to cancel.
• You can cancel in person even for online purchases if that is easier than the online process.
• Confirm your cancellation! Follow up via email or check your account to ensure it went through properly.

In Conclusion

Canceling a Club Pilates membership is straightforward if you follow the proper steps for your purchase method. Go in-studio or use the online dashboard for a quick cancellation process. Just be sure to use any prepaid sessions, follow studio policies, and confirm the cancellation went through before your next billing date. With the proper preparation, you can cancel smoothly and avoid being charged again after ending your membership.