How to Cancel Aviron Membership in 3 Easy Steps
Have you been thinking about cancelling your Aviron membership? Don’t worry, it’s a straightforward process. You can cancel your membership online, over the phone, or via email. Here’s what you need to know before cancelling.
Table of Contents
An Overview of Aviron
First, a quick background on Aviron. Aviron makes working out fun by using gaming features and habit-forming psychology to motivate and engage users, ultimately transforming boring workouts into enjoyable experiences.
Aviron aims to make working out more fun and engaging through features like:
- On-demand workout classes
- Scenic rows in global destinations
- Multiplayer games to row with others
- Ability to stream shows and music
There are a few different membership options to access Aviron’s full content library:
Monthly Membership: $29/month
Annual Membership: $24/month, billed annually
How to Cancel Aviron Membership?
Now, if you wish to cancel your membership, here are three simple ways to do it:
Cancellation Method 1: Online
- Log in to your Aviron account using the email you signed up with
- Go to the Membership section
- Click “View membership details” and select your 9-digit membership key
- Choose “Cancel Membership”
And that’s it! Your membership will be cancelled right away.
Cancellation Method 2: By Phone
You can also cancel by calling Aviron Member Support at 877-955-4222. An agent will be able to cancel the membership on your behalf.
When you call, make sure to have your account information ready like:
- Full name
- Email address
- Billing details
The cancellation process over the phone only takes a few minutes.
Cancellation Method 3: Via Email
To cancel your membership via email:
- Email hello@avironactive.com
- Specify that you wish to cancel your membership
- Include identifying details like full name and email address used for your account
An Aviron representative will take care of canceling your membership upon receiving your email request.
Aviron Refund and Return Policies
If you choose to cancel your Aviron membership, it’s important to understand the refund policies.
Refund Policy for Memberships
Aviron memberships are non-refundable, meaning payments made are not eligible for refunds. However, you can cancel or modify your membership at any time, which will stop payments from being taken in future months or years.
If you qualified for Aviron’s 30-day risk-free home trial when purchasing your rower, you are eligible for a full refund of both the machine and membership fees.
Aviron Standard Return Policy
Products purchased from Aviron’s website can be returned within 30 days of delivery, subject to a $250 restocking fee that will be deducted from your refund total. You will also not receive refunds for any shipping, delivery or installation fees paid originally.
Aviron 30-Day Risk-Free Trial
Aviron offers new customers a 30-day risk-free trial, allowing you to return your Aviron rower + membership for a full refund if you contact Aviron within 30 days of delivery and have the original packaging. Simply email Aviron to get started with the return process.
Frequently Asked Questions
Below are answers to common questions on Aviron memberships and cancellation policies:
How much is an Aviron membership?
You can purchase an Aviron family membership for $24/month when billed annually, or $29/month when billed monthly.
What perks do you get with a membership?
An Aviron membership gives you full access to Aviron’s entire on-demand workout library. You can stream entertainment, play multiplayer games, live competition, streaming, and more premium features.
How does the 30-day risk-free trial work?
Aviron offers new customers 30 days to try out the machine risk-free. If you want to return it within 30 days, Aviron will issue a full refund if you have the original packaging. There are no return shipping charges or restocking fees.
Can I get a refund if I cancel my membership?
No, Aviron memberships are non-refundable. When you cancel you will lose access to membership perks, but you aren’t eligible for refunds on payments already made.
We hope this guide gave you the steps and details needed to easily cancel your Aviron membership through one of three simple methods. Just reach out online, by phone, or email whenever you are ready.
