How to Cancel Ancestry Subscription in 4 Easy Methods

Want to cancel your Ancestry subscription because you’ve finished building your family tree or for other reasons? Whatever the reason may be, this guide will help you cancel your subscription easily within 2 minutes.

Cancellation Methods

There are four main methods to cancel your Ancestry subscription:

Method 1: Cancel Online

The easiest way is to cancel online in your Ancestry account settings. Simply log into your Ancestry account and go to the Membership section under Account Settings. Select “Cancel Subscription” and follow the on-screen steps to cancel auto-renewal and stop future charges. You’ll get a confirmation message once the cancellation is complete.

Method 2: Cancel via App Store

If you purchased your Ancestry subscription through the Apple App Store:

  1. Open the Settings app and tap on your name at the top.
  2. Select the Subscriptions option.
  3. Tap on the Ancestry subscription to cancel.
  4. Tap on Cancel Subscription – scroll down if needed. If there’s no Cancel button visible or you see an expiration note in red, the subscription is likely already inactive.

Method 3: Cancel via Google Play Store

If you purchased your Ancestry Subscription on Android:

  1. Open the Google Play Store app on your Android phone or tablet.
  2. Tap on the 3-lines menu in the top left and select Subscriptions.
  3. Under the Active section, find the Ancestry subscription.
  4. Tap on the Ancestry subscription.
  5. Scroll down and tap on Cancel subscription.
  6. Confirm the cancellation in the popup message.
  7. The cancellation will take effect at the end of the current billing cycle, preventing auto-renewal.

Method 4: Cancel via Amazon

For Amazon-purchased subscriptions:

  1. Go to Your Memberships & Subscriptions
  2. Select Manage Subscription next to the subscription
  3. Select the link under Advance Controls to open the main subscription page and end the subscription

Method 4: Contact Customer Support

You can also contact Ancestry customer support via phone 1-800-401-3193, chat or email and request them to cancel your subscription if you face issues with self-service cancellation.

What is Ancestry?

Ancestry is the world’s largest for-profit genealogy company based in Lehi, Utah. It operates popular genealogy websites that allow people to research their family history and ancestors using historical records and family trees. Ancestry has the largest collection of online records and resources to build family trees.

Ancestry offers monthly and 6 months pricing plans starting from $29 to $49 based on membership duration and record access. It offers 14-day free trials for new members to test the service. DNA tests are charged separately.

Ancestry Pricing Plans

PlanDetailsMonthly6 Months
U.S. DiscoveryAccess all U.S. records on Ancestry®$29/mo$119 ($19.83/mo)
World ExplorerAccess all U.S. & international records on Ancestry®$39/mo$169 ($28.17/mo)
All AccessAll records on Ancestry®, Fold3®, & Newspapers.comTM + 4 additional accounts$49/mo$259 ($43.17/mo)
Ancestry Pricing Plans
Ancestry Pricing
Ancestry Pricing

How to Cancel via Your Bank

If you signed up for Ancestry using a debit or credit card, you can request your bank to stop future automatic payments to Ancestry. Here are the steps:

  • Contact your bank and speak to a representative
  • Provide them your Ancestry subscription details
  • Request them to stop future automatic payments
  • Confirm cancellation of recurring billing

This will prevent Ancestry membership charges on your card while keeping your Ancestry account open if needed.

Ancestry Refund Policy

Ancestry offers free trial within the first 14 days of the membership. After that, it does not offer prorated refunds for unused subscription time if you decide to cancel after 14 days. Check the Ancestry for more details on the cancellation and refund policy.

In Summary

Canceling an Ancestry subscription is quick and easy if you follow the right method as outlined above based on your signup details. Reach out for help if needed. The cancellation process is hassle-free in most cases, stopping future unwanted charges.

Janak Uparkoti

My name is Janak Uparkoti. Originally from Nepal, Morang, I am now United Arab Emirates. Since graduating from Trubhuwan University in 2002, I have advised many businesses on how to grow their operations via a strong online presence, and now I share my experience and expertise through my articles on the QN How website. I started my career as a freelancer on Fiverr and then joined LocoFood as an eCommerce Manager. Since then, I have gained experience in eCommerce and affiliate marketing, and have built a strong online presence. In 2023, I founded QN How as a way to share my expertise with a wider audience.I am also the author of a book and published on Amazon, "Halloween Coloring Book." You can connect personally with me via Pinterest or LinkedIn.

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