How to Cancel American Eagle Credit Card?

Are you looking to cancel your American Eagle credit card because you no longer need it or find it too expensive to keep? Don’t worry, cancelling your American Eagle credit card is easy if you follow the steps in this guide.

Before jumping into the cancellation methods, here are some important things you should know:

Things to Know Before Cancelling

  1. The American Eagle credit card is issued by Synchrony Bank and can only be used at American Eagle and Aerie retail stores or their websites. It offers benefits like discounts, free shipping, and bonus reward points on purchases.
  2. Simply cutting the credit card will not cancel it. You have to formally request cancellation by contacting Synchrony Bank.
  3. If you have an unpaid balance on the card, you will still need to pay it.
  4. Interest and fees will continue being charged until the outstanding balance is paid off completely. Consider paying off any balance before cancelling.
  5. Once cancelled, your credit card account will be closed permanently.
Interest Rate And Fee
Interest Rate And Fee

Now that you know what to expect when cancelling your American Eagle credit card, here are the easiest ways to cancel it:

How to Cancel American Eagle Credit Card?

Method 1: Cancel by Phone

The fastest way to cancel is to call Synchrony Bank at 1-888-232-4535. Their customer service agents are available 24/7.

Follow these steps when cancelling by phone:

  • Call 1-888-232-4535 / 1-800-843-0875 and verify your identity by sharing personal details.
  • Inform the agent you want to cancel your American Eagle credit card account. Provide card details if needed.
  • Explain the reason for wanting to close your account when asked.
  • Confirm your request to permanently cancel the credit card.
  • Note down the cancellation confirmation number given at the end.
  • Follow up via email if account remains open after 30 days.

Cancelling by phone takes only 10-15 minutes and you can get immediate confirmation.

Method 2: Cancel by Email

You can cancel your American Eagle credit card by emailing their customer service team at:

Here are the steps to follow:

  1. Write an email requesting the closure of your American Eagle credit card account. Make sure to include:
    • Your full name
    • Last 4 digits of your account number
    • Reason for wanting to cancel the card
  2. Explicitly state that you want to close the account permanently.
  3. Request confirmation that the account will be cancelled.
  4. Provide your current contact information like phone number and mailing address.
  5. Thank them for their assistance with closing your account.
  6. Be sure to sign the email before sending it. If it’s a joint account, have both applicants sign.

Here is a sample email you can use as a template:

Subject: Close My American Eagle Credit Card Account or Credit card
Dear American Eagle Customer Service,
I would like to cancel my American Eagle credit card account ending in xxxx.
Please close this account permanently as I no longer need it.
Can you please confirm once my account is officially closed?
My phone number is xxx-xxx-xxxx if you need to contact me.
My mailing address is:
Your Name 123 Main St City, State 12345

  1. Make a copy of the cancellation email for your records before sending it.
  2. Expect a confirmation from them within 30 days that your account is closed.
  3. Follow up via phone if you do not receive confirmation after 30 days.

After Cancelling Your American Eagle Credit Card

Once Synchrony Bank completes processing your cancellation request, here is what you can expect:

  • You will receive an email confirmation that your account is closed.
  • Your credit line and any reward points will be permanently forfeited.
  • There may be a small temporary credit score drop when reported.
  • You must continue paying off any remaining account balance as per repayment terms.

So those are the easy steps to cancel your American Eagle credit card. Just make sure to pay off your balance first for a smooth closure!

Wrap Up

The two ways to cancel your American Eagle credit card are by either calling the Synchrony Bank cancellation number or emailing them for a cancellation request. Make sure to settle any outstanding balance before cancelling to avoid hurting your credit score.

Janak Uparkoti

My name is Janak Uparkoti. Originally from Nepal, Morang, I am now United Arab Emirates. Since graduating from Trubhuwan University in 2002, I have advised many businesses on how to grow their operations via a strong online presence, and now I share my experience and expertise through my articles on the QN How website. I started my career as a freelancer on Fiverr and then joined LocoFood as an eCommerce Manager. Since then, I have gained experience in eCommerce and affiliate marketing, and have built a strong online presence. In 2023, I founded QN How as a way to share my expertise with a wider audience.I am also the author of a book and published on Amazon, "Halloween Coloring Book." You can connect personally with me via Pinterest or LinkedIn.

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