How to Cancel Albert Subscription in 3 Ways
Are you planning to cancel your Albert subscription because you have changed your mind or it’s too expensive? No worries. This article will explain exactly how to cancel Albert in 3 ways.
3 Ways to Cancel Albert Subscription
1. In the App
The easiest way to cancel is directly in the Albert app:
- Open the app and tap on your profile icon
- Go to Payments
- Tap “Cancel Subscription”
You’ll be asked to confirm the cancellation. After confirming, your subscription will be cancelled at the end of the current billing period.
Note: To avoid being charged for your next Albert Genius subscription payment, you must cancel at least 3 business days before the scheduled payment date.
2. By Texting
You can also cancel by texting “Genius” to 639-37. You’ll receive a text confirming the cancellation.
3. By Emailing Support
Finally, you can email Albert’s support team at support@albert.com and request cancellation. Be sure to include your full name and email address associated with your Albert account.
What is Albert?
Albert is a financial services company aiming to help people better manage their money. Their goal is to make financial guidance more accessible so millions of Americans can gain financial stability.
The company was founded by college roommates Yinon and Andrzej, who have decades of combined experience in financial services. They set out to build a product that gives everyone a chance to get smarter with their finances.
Albert Pricing Plans
Here is an overview of Albert’s pricing:
Plan | Price |
---|---|
Albert Cash | Free |
Albert Genius | $12.49/month (billed yearly) or $14.99/month |
So Albert Cash offers helpful free tools while Genius unlocks more advanced paid features. You can use the Cash plan features even if you cancel your Genius subscription.
To Cancel Via Your Bank or Card Provider
If for some reason you cannot cancel through the Albert app directly, you can alternatively:
- Call the phone number on the back of your debit/credit card associated with the account
- Request to cancel/block any further recurring Albert transactions or withdrawals
- Your bank should then be able to stop additional Genius subscription charges
Just note this method involves contacting your bank or card provider instead of Albert directly.
Albert’s Refund Policy
If you’re on a yearly Genius plan and cancel within 30 days of signing up, you’ll receive a full refund and won’t be charged anything.
If you cancel after 30 days, you’ll receive a prorated refund based on the remaining time left in the billing cycle. Any signup bonus you received may also be reclaimed.
For monthly Genius plans, refunds are not offered if you cancel mid-cycle. You will continue to have access until the end of the billing date and not be renewed going forward.
Wrapping Up
We’ve covered the key things to know if you need to cancel your Albert subscription:
- How to cancel via the app, text, or email
- Albert’s different pricing plans
- The option to cancel through your bank/card provider
- Refund policies for yearly vs monthly plans
Hopefully this gives you exactly what you need to easily manage your Albert membership. Their budgeting and financial tools can provide great value, but don’t hesitate to cancel if it becomes too expensive or is no longer needed.