How to Cancel Netflix Subscription on Phone: A Simple Guide

Last Updated: 8 March 2025

Netflix is a streaming giant, offering endless hours of movies, TV shows, and documentaries. But sometimes, you might decide it’s time to take a break—or cut the cord entirely. If you’re wondering how to cancel Netflix subscription on phone, you’re in the right place. Canceling Netflix doesn’t require a computer or a long phone call; you can do it right from your mobile device in just a few steps. Whether you’re dodging a price hike, finished binge-watching your favorites, or trimming subscriptions, this guide will show you how to cancel Netflix on your phone quickly and easily. Let’s get started!

Why Cancel Netflix?

Before diving into how to cancel Netflix subscription on phone, let’s consider why you might want to. Maybe the monthly fee (ranging from $6.99 to $22.99 in the US as of March 2025) no longer fits your budget. Perhaps you’ve watched everything on your list, or you’re switching to a competitor like Disney+ or Hulu. Whatever your reason, Netflix makes cancellation fairly straightforward—especially if you’re using your phone.

Things to Know Before You Cancel

Canceling Netflix on your phone is simple, but there are a few details to keep in mind:

Billing Method: How you signed up (e.g., directly with Netflix, via iTunes, Google Play, or a cable provider) affects where you cancel.
Timing: Your access ends at the end of your current billing cycle, not immediately, unless you’re on a free trial.
Data Retention: Netflix keeps your watch history for 10 months, so you can pick up where you left off if you return.

Ready? Here’s how to cancel Netflix subscription on phone, broken down by common scenarios.

Canceling Netflix Directly on Your Phone (Netflix App or Browser)

If you pay Netflix directly (not through a third party), you can cancel via the app or a mobile browser. Here’s how:

Step 1: Open the Netflix App or Browser

Launch the Netflix app on your iPhone or Android. If you don’t have it installed, open a browser like Safari or Chrome and go to Netflix.com.
Sign in with your email and password. Forgot your password? Tap “Forgot Password” to reset it.

Step 2: Access Your Account Settings

In the app: Tap the profile icon or three-line menu (☰) in the top-right or bottom-right corner (depending on your device).
In a browser: Tap your profile picture or the menu icon, then select “Account.”
Scroll to the “Membership & Billing” section.

Step 3: Find the Cancel Option

Look for “Cancel Membership” (it’s usually under your plan details, like “Standard with Ads” or “Premium”).
Tap it. If you don’t see this option, your subscription might be managed elsewhere (see below for third-party billing).

Step 4: Confirm Cancellation

Netflix will remind you of what you’re losing (e.g., HD streaming, offline downloads). Ignore the plea and tap “Finish Cancellation.”
You’ll get a confirmation on-screen or via email. Your account stays active until the billing period ends.

That’s it! You’ve just mastered how to cancel Netflix subscription on phone directly through Netflix.

Canceling Netflix via iPhone (Apple Billing)

If you subscribed through the App Store (common for iPhone users), you’ll cancel via Apple, not Netflix. Here’s how:

Step 1: Open Settings

On your iPhone, go to the “Settings” app.
Tap your name at the top.

Step 2: Go to Subscriptions

Tap “Subscriptions.” This lists all active subscriptions tied to your Apple ID.
Find “Netflix” in the list.

Step 3: Cancel the Subscription

Tap “Netflix,” then select “Cancel Subscription” at the bottom.
Confirm when prompted. You’ll keep access until the billing cycle ends.

Canceling Netflix via Android (Google Play Billing)

For Android users who subscribed via Google Play, follow these steps:

Step 1: Open Google Play Store

Launch the Google Play Store app on your phone.
Tap your profile picture in the top-right corner.

Step 2: Access Subscriptions

Select “Payments & Subscriptions,” then “Subscriptions.”
Locate “Netflix” in the list.

Step 3: Cancel Netflix

Tap “Netflix,” then hit “Cancel Subscription.”
Follow the prompts to confirm. You’re done!

Canceling Netflix via a Third Party (e.g., Cable or Amazon)

If you bundled Netflix with a cable provider, Roku, or Amazon, you’ll need to cancel through them:

Cable Provider: Log into your provider’s app or website (e.g., Xfinity, Verizon), find your Netflix add-on, and remove it.
Amazon: Open the Amazon app, go to “Your Account” > “Memberships & Subscriptions,” and cancel Netflix there.
Roku: From your Roku home screen, go to “Manage Subscriptions” and turn off Netflix.

Check your billing statement to confirm where your payment goes if you’re unsure.

Troubleshooting: What If It Doesn’t Work?

Sometimes, canceling isn’t seamless. Here’s how to fix common issues:

No Cancel Option? Your subscription is likely through a third party. Double-check your payment method (credit card, PayPal, iTunes, etc.).
Charged After Canceling? Contact Netflix support via chat in the app or call 1-844-505-2993 (US). They’re usually quick to resolve billing errors.
App Glitch? Try a browser instead, or update the Netflix app.

Tips to Cancel Netflix Subscription on Phone Easily

To make the process smoother:

Know Your Billing: Check your email or bank statement to see how you’re charged.
Time It Right: Cancel a few days before your renewal to avoid an extra charge.
Download Favorites: Save offline content before canceling if you’re mid-series.

What Happens After You Cancel?

Once canceled:

You lose access at the end of your billing cycle (e.g., if you cancel on March 8 and your cycle ends March 15, you’re good until then).
Your profile, watchlist, and preferences stay saved for 10 months.
No refunds for partial months—Netflix doesn’t prorate.

Why Netflix Keeps It Simple (Sort Of)

Netflix wants you back someday, so they don’t make cancellation too hard—but they’ll nudge you with reminders of Stranger Things or The Witcher. Compared to some services, though, how to cancel Netflix subscription on phone is refreshingly direct. The trick is knowing where your subscription lives.

Final Thoughts on How to Cancel Netflix Subscription on Phone

Canceling Netflix on your phone is a breeze once you know the steps. Whether you’re using the Netflix app, Apple’s settings, or Google Play, you can ditch your subscription in minutes—no laptop required. This guide has covered how to cancel Netflix subscription on phone for every scenario, so you’re equipped to act fast. If you’re cutting costs or just need a break, follow these steps and enjoy the freedom of one less bill. Questions? Hit us up in the comments—we’re here to help!