How to Cancel Netflix on Roku Step by Step: Your 2025 Guide

Last Updated: 7 March 2025

Streaming Netflix on your Roku is a breeze—until you decide it’s time to cancel. Whether you’re done binging, cutting costs, or switching services, knowing how to cancel Netflix on Roku step by step can save you from unwanted charges. As of March 06, 2025, Roku remains a popular streaming platform, but canceling Netflix isn’t as simple as deleting the app from your device. The process depends on how you subscribed—through Roku, directly with Netflix, or another provider. Don’t worry—this guide walks you through every step, ensuring you can stop your subscription hassle-free. Let’s dive in!

Why Cancel Netflix on Roku?

Roku’s sleek interface makes it a favorite for TV streaming, and many users sign up for Netflix right from their device. But with Netflix’s ad-supported plan at $6.99 and premium tiers reaching $22.99 in the U.S., you might be rethinking that recurring bill. Canceling on Roku is handy if it’s your primary streaming hub or if you subscribed through Roku Pay. Plus, doing it step by step ensures you don’t miss a beat—here’s how.

Step 1: Check How You Subscribed

Before you cancel, figure out your billing method. Netflix on Roku can be billed via:

Roku Pay: If you signed up through the Roku Channel Store or app.
Netflix Directly: Using a credit card, PayPal, or gift card on their website.
Third Parties: Like a cable provider (e.g., Comcast) or mobile carrier.

Check your Roku account (my.roku.com) under “Manage Subscriptions” or your email for a Netflix receipt. If it says “Roku,” you’ll cancel through them. Otherwise, it’s Netflix or a third party. This step is crucial to avoid barking up the wrong tree.

Step 2: Cancel via Roku (Roku Pay Billing)

If Netflix is billed through Roku, follow these steps to cancel Netflix on Roku step by step:

Turn On Your Roku: Power up your Roku device and TV. Ensure it’s connected to the internet.
Go to Home Screen: Press the Home button on your Roku remote to see your app tiles.
Highlight Netflix: Scroll to the Netflix app but don’t open it.
Press the Star (*) Button: This opens the Options menu for the app.
Select Manage Subscription: Look for “Manage Subscription” and press OK. If it’s not there, you’re not billed through Roku—skip to Step 3.
Cancel Subscription: Choose “Cancel Subscription,” then confirm with “Done.” Roku shows when your access ends (usually the billing cycle’s close).
Verify: Return to “Manage Subscription” to ensure it says “Canceled” with an expiration date.

This takes under five minutes and stops Netflix billing through Roku Pay. You can still use the app until the period ends.

Step 3: Cancel via Netflix Website (Direct Billing)

If Roku isn’t your billing source, cancel through Netflix:

Open a Browser: On your phone, tablet, or computer, go to netflix.com. (Roku’s browser is clunky, so avoid it.)
Sign In: Enter your email and password. Forgot them? Use “Need help?” to reset via phone or email.
Go to Account: Click your profile icon (top right), then “Account,” or tap the three-line menu > “Account.”
Cancel Membership: Scroll to “Membership & Billing,” hit “Cancel Membership” (gray button), and confirm with “Finish Cancellation.”
Check Confirmation: Look for an on-screen notice and an email from Netflix.

This works from any device, not just Roku, and stops direct Netflix billing. Your Roku app stays usable until the cycle ends.

Step 4: Cancel via Third-Party Provider

Subscribed through a partner like Comcast or T-Mobile? Here’s what to do:

Identify the Provider: Check your bill—e.g., “Netflix via Xfinity.” Or log into Netflix (if possible) to see “Manage through [provider]” under “Account.”
Visit Their Site: Go to their website (e.g., xfinity.com) or app, log in, and find your subscription settings.
Remove Netflix: Cancel the Netflix add-on—steps vary, so check their help page or call support.
Confirm: Ensure they notify Netflix, and watch for an email.

This sidesteps Roku entirely but resolves the subscription tied to your device.

Step 5: Confirm Cancellation on Roku

After canceling, verify it worked:

Roku Pay: On your Roku, revisit “Manage Subscription” for Netflix. It should show “Canceled” with an end date.
Netflix Direct: Log into netflix.com on another device—your account should say “Canceled.”
Third Party: Check with the provider and look for a Netflix email.

Still seeing charges? You might have canceled the wrong method—retrace your billing source.

Optional: Remove Netflix from Roku

Want Netflix off your Roku entirely?

Go to Home Screen: Highlight Netflix.
Press Star (*): Select “Remove Channel” and confirm.
Re-add Later: If you resubscribe, find it in the Roku Channel Store.

This doesn’t cancel the subscription—it just clears the app from your device.

Troubleshooting Tips

Running into issues? Try these:

No “Manage Subscription” Option: If it’s missing on Roku, you’re not billed through them—use Netflix or a third party.
Roku Glitch: Restart your device (Settings > System > Restart) if the menu lags.
Login Trouble: Reset your Netflix password if locked out.
Still Billed?: Contact Roku Support (support.roku.com) or Netflix chat (help.netflix.com) with payment details.

What Happens After Cancellation?

Access Ends: For paid plans, you keep watching until the billing period closes. Free trials stop immediately.
Account Retention: Your Netflix profile and watchlist stay for 10 months, ready if you return.
Roku Impact: Other apps (Hulu, Disney+) aren’t affected—only Netflix stops.

Why This Matters in 2025

As of March 06, 2025, Roku’s 80 million+ active accounts make it a streaming powerhouse, and Netflix is a staple for many. But with rising costs—$22.99 for 4K streaming—canceling is a hot topic. Mastering this process on Roku keeps you flexible in a market packed with options like Amazon Prime and Paramount+. Plus, Roku’s subscription tools have improved, making it a breeze once you know the steps.

Alternatives to Canceling

Not fully done with Netflix?

Downgrade: Switch to $6.99 ad-supported via Netflix’s “Change Plan.”
Pause: Ask Netflix support about pausing (available in some regions).
Share: Split the bill with friends using Netflix’s household feature.

Final Thoughts

Learning to cancel Netflix on Roku step by step puts you in the driver’s seat. Whether it’s through Roku Pay, Netflix’s site, or a third party, you’re just a few clicks from freedom—five minutes max. It’s your Roku, your rules, and in 2025, managing subscriptions is a must. Canceled Netflix on your Roku lately? Share your story below—I’d love to hear how it went!