How to Cancel LA Fitness Without Going in Person: A Complete Guide

Last Updated: 7 March 2025

Canceling a gym membership can be a hassle, especially if you’re required to visit the gym in person. If you’re an LA Fitness member looking to cancel your membership without stepping foot in the gym, you’re in luck. In this guide, we’ll walk you through how to cancel your LA Fitness membership remotely, what to expect during the process, and tips to ensure a smooth cancellation.

Why Cancel LA Fitness Membership Without Going in Person?

LA Fitness is a popular gym chain known for its extensive facilities and variety of classes. However, circumstances like relocation, financial constraints, or lifestyle changes may lead you to cancel your membership. While LA Fitness traditionally requires in-person cancellations, there are ways to cancel without visiting the gym.

Canceling remotely saves time and effort, especially if you’re unable to visit your local gym. Below, we’ll explain how to do it step by step.

Step 1: Review Your Membership Agreement

Before canceling your LA Fitness membership, review your membership agreement. This document outlines the terms and conditions of your membership, including:

Cancellation policies: Some memberships require a 30-day notice or have specific cancellation fees.
Minimum commitment periods: Some memberships require you to stay for a minimum period (e.g., 12 months) before canceling.
Cancellation methods: Check if your agreement allows remote cancellations.

Knowing these details will help you avoid unexpected fees or complications.

Step 2: Gather Required Information

To cancel your LA Fitness membership remotely, you’ll need the following:

Membership details: Your membership number, name, and contact information.
Payment information: The credit card or bank account linked to your membership.
Reason for cancellation: Some gyms ask for a reason, though this is optional.

Having this information ready will streamline the process.

Step 3: Contact LA Fitness Customer Service

The most effective way to cancel your LA Fitness membership without going in person is to contact their customer service team. Here’s how:

Call LA Fitness Customer Service:
- Dial the LA Fitness customer service number: 1-800-LA-FITNESS (1-800-523-4887).
- Follow the prompts to speak with a representative.
- Provide your membership details and request cancellation.
Email LA Fitness:
- Send an email to LA Fitness customer service at memberservices@fitnessintl.com.
- Include your full name, membership number, and a clear request to cancel your membership.
Live Chat:
- Visit the LA Fitness website and use the live chat feature to speak with a representative.
- Provide your membership details and request cancellation.

Step 4: Submit a Written Cancellation Request

If contacting customer service doesn’t work, you may need to submit a written cancellation request. Here’s how:

Write a Cancellation Letter:
- Include your full name, membership number, and contact information.
- Clearly state your intention to cancel the membership.
- Mention the date you’d like the cancellation to take effect.
Send the Letter:
- Mail: Send the letter to your local LA Fitness club or the corporate office at:
  LA Fitness
  Attn: Member Services
  19700 Fairchild
  Irvine, CA 92612
- Email: Send the letter as an attachment to memberservices@fitnessintl.com.

Step 5: Confirm the Cancellation

After submitting your cancellation request, follow up to ensure it’s processed:

Check for Confirmation:
- Look for a confirmation email or letter from LA Fitness.
- If you don’t receive confirmation within a week, contact customer service again.
Verify Your Account Status:
- Log in to your LA Fitness account online to check if your membership is still active.
Monitor Your Bank Statements:
- Ensure no further charges are deducted from your account.

Tips for a Smooth Cancellation

Cancel Before the Billing Cycle:
- LA Fitness typically requires a 30-day notice. Cancel before your next billing date to avoid additional charges.
Keep Records:
- Save copies of your cancellation request, confirmation emails, and any correspondence with the gym.
Be Polite but Firm:
- If you encounter resistance, calmly reiterate your desire to cancel.
Check for Hidden Fees:
- Some memberships have early termination fees or require you to pay the remaining balance of a commitment period.

Alternatives to Canceling

If you’re canceling due to financial constraints or relocation, consider these alternatives:

Freeze Your Membership:
- LA Fitness allows you to temporarily freeze your membership for a small fee.
Transfer Your Membership:
- Some gyms allow you to transfer your membership to another person.
Downgrade Your Plan:
- If you have a premium membership, consider switching to a basic plan to save money.

Frequently Asked Questions

1. Can I cancel my LA Fitness membership online?

LA Fitness does not currently offer an online cancellation option. You’ll need to contact customer service or submit a written request.

2. Is there a cancellation fee?

Cancellation fees vary depending on your membership type and location. Review your agreement for details.

3. How long does it take to process a cancellation?

Cancellations typically take 30 days to process. Ensure you cancel before your next billing date to avoid additional charges.

4. Can I cancel my membership over the phone?

Yes, you can cancel your LA Fitness membership by calling customer service at 1-800-523-4887.

5. What happens if I move to a new city?

If you relocate, you can transfer your membership to an LA Fitness location near your new home. Contact customer service for assistance.

Final Thoughts

Canceling your LA Fitness membership without going in person is possible, but it requires persistence and attention to detail. By following the steps outlined in this guide, you can ensure a hassle-free cancellation. Remember to review your membership agreement, gather the necessary information, and follow up to confirm the cancellation.

If you encounter any issues, don’t hesitate to reach out to LA Fitness customer service for assistance. Whether you’re canceling due to relocation, financial reasons, or simply changing your fitness routine, understanding the process will make it easier to move forward.