How to Cancel HBO Max

Last Updated: 7 March 2025

HBO Max—now known as Max in many places—offers a treasure trove of movies, series like Succession and House of the Dragon, and more for $9.99/month (ad-supported) or $15.99/month (ad-free). But if you’re ready to part ways, whether after a binge or to cut costs, canceling is easier than you might think. In this guide, we’ll show you how to cancel HBO Max (or Max) across devices and platforms, troubleshoot common hurdles, and share tips to avoid surprise charges. Let’s dive in!

Why Cancel HBO Max?

Reasons to cancel vary. Maybe you’ve finished The White Lotus and don’t need the $15.99/month fee (as of 2025). Or perhaps you’re switching to Netflix or just want a break from streaming. Max doesn’t lock you into a contract, but the cancellation process depends on how you subscribed—directly, via a third party, or through a provider like Roku or Apple. Below, we’ll cover every scenario to make it seamless.

How to Cancel HBO Max (Direct Subscription)

If you signed up directly through the Max website or app, here’s how to cancel:

Step 1: Sign In to Max

Open a browser or the Max app.
Go to max.com and click “Sign In”.
Use your email and password tied to the account.

Step 2: Access Your Account

Click your profile icon (top-right corner).
Select “Account” or “Subscription” from the menu.

Step 3: Manage Your Subscription

Look for your plan details (e.g., Max Ad-Free, Standard).
Click “Manage Subscription” or “Cancel Subscription”.

Step 4: Cancel It

Max might offer a discount to stay—skip if you’re set on canceling.
Click “Cancel Subscription” and confirm.
You’ll see a confirmation with the date your access ends (end of your billing cycle).
Expect an email verifying the cancellation.

Note: You keep watching until the paid period ends—no prorated refunds for monthly plans.

How to Cancel HBO Max Through Third-Party Platforms

Subscribed via Apple, Google Play, or a TV provider? Here’s how:

Canceling HBO Max on Apple (iOS/App Store)

Open Settings on your iPhone/iPad.
Tap your name > “Subscriptions”.
Find Max (or HBO Max), tap it, and select “Cancel Subscription”.
Confirm to stop billing.

Canceling HBO Max on Google Play (Android)

Open the Google Play Store app.
Tap your profile > “Payments & Subscriptions” > “Subscriptions”.
Locate Max, tap it, and choose “Cancel Subscription”.
Follow prompts to confirm.

Canceling HBO Max on Roku

From your Roku home screen, highlight the Max channel.
Press the Star (*) button, then select “Manage Subscription”.
Choose “Cancel Subscription” and confirm.

Canceling HBO Max Through a TV or Internet Provider

Log in to your provider’s site (e.g., xfinity.com, att.com).
Go to “Account” or “Subscriptions”.
Find Max, select “Manage” or “Cancel”, and follow provider-specific steps.

What Happens After You Cancel HBO Max?

Access: You retain Max benefits until your billing cycle ends. Cancel on March 10th with a March 15th renewal? You can stream until the 15th.
Post-Cancellation: You lose access to all content, including downloads. Your watchlist and profile may stay saved for a while if you resubscribe.
Refunds: Monthly plans don’t refund partial use; annual plans might qualify within 30 days—check Max’s policy.

Troubleshooting: Can’t Cancel HBO Max?

Having issues? Here’s what might be up:

Wrong Signup: If “Cancel Subscription” isn’t on Max’s site, you subscribed elsewhere—check Apple, Google, or your provider.
Multiple Accounts: Use the email tied to your Max subscription—multiple logins can confuse things.
App Limits: Use a browser if the app won’t cooperate.

Still stuck? Contact Max support via help.max.com or @MaxHelp on X.

Tips to Avoid Unexpected Charges

Check Renewal Date: Find it in your subscription settings and cancel a few days early.
Save Confirmation: Screenshot or keep the cancellation email.
Monitor Billing: Review your bank statement post-cancellation.

Refunds: Will You Get Money Back?

Monthly Plans: No refunds—you use the full month paid for.
Annual Plans: If you prepaid and cancel early, you might get a prorated refund within 30 days—contact Max support.
Trials: Cancel before the trial ends (usually 7 days) to avoid charges.

Alternatives to Canceling HBO Max

Not ready to ditch it entirely? Try these:

Switch Plans: Go from Ad-Free ($15.99) to Ad-Supported ($9.99) to save.
Pause It: Max doesn’t offer pausing, but cancel and resubscribe later—your data stays.
Share Costs: Add profiles for family or friends to split the bill (up to 3 simultaneous streams).

Frequently Asked Questions About Canceling HBO Max

Can I Cancel HBO Max Anytime?

Yes, no contracts. Cancel whenever, and access ends at the billing cycle’s close.

How to Cancel HBO Max on Android?

Via Google Play: Profile > Subscriptions > Max > Cancel.

What If I Subscribed Through a Bundle?

For bundles like Hulu + Max, cancel via the primary provider (e.g., Hulu’s site).

Can I Reactivate Later?

Yep! Sign back in and resubscribe—your watchlist should still be there.

Why This Guide Matters in 2025

As of March 6, 2025, Max (formerly HBO Max) continues to evolve with new originals and pricing tiers. Knowing how to cancel HBO Max keeps you flexible in a crowded streaming market. Whether you’re saving money or testing rivals, this process is quick and painless.

Wrap-Up

Canceling HBO Max—or Max—doesn’t have to be a hassle. Whether you’re unsubscribing directly, via Apple, or through a provider, these steps cover it all. Time your cancellation, confirm it worked, and enjoy the freedom to choose your entertainment. Questions? Drop them below—we’re here to help!