How to Cancel DoorDash DashPass Plan: Your Complete Guide

Last Updated: 14 March 2025

DoorDash has become a lifeline for food delivery lovers, offering convenience at the tap of a button. Its DashPass plan takes that convenience up a notch, providing subscribers with perks like free delivery on eligible orders and reduced service fees for a monthly or annual fee. But what happens when you no longer need DashPass—maybe you’re cooking more, moving, or tightening your budget? Canceling your DoorDash DashPass plan is a simple process, and this 1,000-word guide will walk you through every step to ensure you stop the subscription smoothly and avoid unexpected charges.

What is DoorDash DashPass?

DashPass is DoorDash’s subscription service designed to save frequent users money. For $9.99/month or $96/year (as of March 2025), you get free delivery on orders over $12 from participating restaurants, plus lower service fees. It auto-renews unless you cancel, and there’s no long-term lock-in—making it flexible but requiring action to stop. Whether you signed up for a free trial or a paid plan, knowing how to cancel is key to managing your account effectively.

Why Cancel DashPass?

People ditch DashPass for various reasons:

Less Takeout: You might be eating out less or cooking at home more.
Cost Savings: The subscription fee might not justify your current usage.
Relocation: Moving to an area with fewer DashPass-eligible spots can reduce its value.
Trial End: You might want to cancel before a free trial converts to a paid plan.
Switching Apps: Maybe Uber Eats or Grubhub is calling your name.

Whatever your reason, DoorDash makes cancellation accessible via app, website, or support, and this guide covers all the bases.

How to Cancel DoorDash DashPass Online or via App

The easiest way to cancel is through the DoorDash app or website. Here’s the step-by-step process:

Step 1: Log In to Your DoorDash Account

Open the DoorDash app on your phone or visit DoorDash.com on your browser. Tap “Sign In” (top right on the website or in the app’s menu) and enter your email/phone number and password. If you’ve forgotten your credentials, use “Forgot Password” to reset them. You need to be logged in to manage DashPass, so don’t skip this.

Step 2: Access DashPass Settings

In the app, tap the profile/account icon (usually bottom right or top left, depending on updates). Select “Manage DashPass” or “DashPass” from the menu. On the website, click your name or profile icon (top right), then choose “DashPass” or “Subscriptions.” This takes you to a page showing your DashPass status—active, trial, or expired—along with billing details.

Step 3: Find the Cancellation Option

Look for a button or link like “Cancel DashPass,” “End Subscription,” or “Manage Membership.” It’s typically prominent under your plan details. If you’re on a free trial, it might say “Cancel Trial” instead. DoorDash keeps this option visible, though its exact wording can vary slightly with app updates.

Step 4: Cancel the Subscription

Tap “Cancel DashPass” (or similar). DoorDash may ask why you’re canceling—options might include “Too expensive,” “Not using enough,” or “Other.” This is optional feedback. They might offer a discount or free month to stay—decline if you’re committed to canceling. Confirm by selecting “Cancel Anyway” or “End Membership.” If you’re mid-billing cycle, you’ll keep benefits until it ends (more on that below).

Step 5: Verify Cancellation

You’ll see a confirmation on-screen, and DoorDash will email you to confirm (check your inbox or spam folder). Log back in to ensure DashPass shows as “Canceled” or “Inactive” under your account. If you don’t see the email or status update, double-check or contact support.

Timing and Billing: What to Know

Monthly Plans: Cancel anytime; benefits last until the current month ends (no prorated refunds).
Annual Plans: Cancel anytime, but no refunds for unused time—benefits continue until the year’s up.
Free Trials: Cancel before the trial ends (e.g., 30 days) to avoid auto-charging. Check “DashPass” settings for your trial end date.

Alternative Cancellation Methods

Prefer not to handle it yourself? DoorDash offers support options:

Cancel via Customer Support Phone

Number: Call 1-855-973-1040.
Hours: Available 24/7, though wait times vary.
Steps: Provide your account email or phone number, tell the rep you want to cancel DashPass, and they’ll process it. Be ready for a retention pitch—politely decline if you’re set.

Cancel via Chat or Email

Live Chat: In the app or on DoorDash.com, go to “Help” (under the account menu), select “Contact Support,” and use chat if available. Request cancellation with your account details.
Email: Send a request to support@doordash.com with your account info. This takes longer (24-48 hours), so it’s not ideal near billing deadlines.

Phone or chat is quicker than email, especially if your renewal is close.

Post-Cancellation: What Happens?

Once canceled:

Monthly: DashPass perks stop at the billing cycle’s end.
Annual: Benefits last until the year’s paid term expires.
Trial: Access ends immediately if canceled before charging. You can still use DoorDash without DashPass, paying standard delivery and service fees. Reactivation is easy—just resubscribe in the app or website if you change your mind.

Troubleshooting Common Issues

No Cancel Option?: If it’s missing, your plan might be tied to a promotion (e.g., Chase card perk). Check “DashPass” details or contact support.
Login Trouble?: Ensure you’re using the right email/phone if you’ve got multiple accounts.
App Bugs?: Update the app or switch to the website if it’s glitchy.

Before You Cancel: Tips to Consider

Pause Usage: If you’re unsure, use DoorDash less and see if DashPass still pays off (e.g., $9.99 vs. saved fees).
Check Billing: Review “Payment History” to confirm your last charge.
Trial Timing: Set a reminder 1-2 days before a trial ends to avoid auto-billing.

Why Cancel Properly?

Canceling the right way prevents surprise renewals—especially costly with annual plans. DoorDash’s no-contract flexibility is a plus, but you still need to act proactively to avoid paying for unused perks.

Extra DashPass Hacks

Compare Value: Calculate if delivery fees without DashPass beat the subscription cost based on your order frequency.
Promo Check: Look for DashPass deals before resubscribing later.
Share Benefits: If on a family plan, coordinate with others before canceling.

Final Thoughts

Canceling your DoorDash DashPass plan is a breeze: log in, hit the DashPass settings, and confirm your exit before renewal. Whether you’re cutting back on takeout or just need a break, this guide ensures you’re in control. Stuck? Support’s a call or chat away. Enjoy the freedom to order—or not—on your terms!