How to Cancel Disney Plus: A Complete Step-by-Step Guide

Canceling your Disney Plus subscription doesn’t have to be complicated. Whether you’re looking to cut costs, take a break from streaming, or switch to another service, this comprehensive guide will walk you through the entire process of canceling Disney Plus across all devices and subscription types.

Understanding Disney Plus Subscriptions Before Canceling

Before proceeding with cancellation, it’s important to understand a few key aspects of your Disney Plus account:

1. Billing Cycle Access: When you cancel Disney Plus, your subscription remains active until the end of your current billing period. This means you won’t receive a refund for unused days, but you can continue watching until the period ends.
2. Bundle Considerations: If you subscribe to the Disney Bundle (Disney Plus, Hulu, and ESPN+), canceling affects all three services. If you want to keep some services, you’ll need to resubscribe to them individually.
3. Account vs. Subscription: Canceling your subscription doesn’t delete your Disney Plus account. Your profile, watchlist, and viewing history remain saved if you decide to resubscribe later.

How to Cancel Disney Plus on a Computer

The most direct method to cancel Disney Plus is through a web browser:

1. Visit DisneyPlus.com and log in to your account
2. Click on your profile icon in the top-right corner
3. Select “Account” from the dropdown menu
4. Navigate to the “Subscription” section
5. Click on “Cancel Subscription”
6. You’ll be asked to provide a reason for canceling
7. Select “Complete Cancellation” to confirm
8. You’ll receive an email confirmation of your cancellation

This web browser method works regardless of what device you normally use to watch Disney Plus.

Canceling Disney Plus on Mobile Devices

For iPhone and iPad Users:

If you subscribed through the App Store:

1. Open the Settings app on your iOS device
2. Tap your Apple ID at the top
3. Select “Subscriptions”
4. Find Disney Plus in your active subscriptions list
5. Tap “Cancel Subscription”
6. Confirm cancellation

Note: If you subscribed directly through the Disney Plus website, you’ll need to use a web browser to cancel, not the iOS app.

For Android Users:

If you subscribed through Google Play:

1. Open the Google Play Store app
2. Tap the menu icon (three horizontal lines)
3. Select “Subscriptions”
4. Find Disney Plus in your list
5. Tap “Cancel subscription”
6. Follow the prompts to confirm

If you subscribed directly through Disney Plus, use the web browser method described earlier.

Canceling Through Third-Party Providers

Amazon:

If you subscribed to Disney Plus through Amazon:

1. Go to Amazon.com and log in to your account
2. Navigate to “Account & Lists”
3. Select “Memberships & Subscriptions”
4. Find your Disney Plus subscription
5. Click “Manage Subscription” and then “Cancel Subscription”
6. Confirm your cancellation

Roku:

If you subscribed through Roku:

1. Go to my.roku.com and sign in
2. Go to “Manage Your Subscriptions”
3. Find Disney Plus in your list
4. Click “Cancel subscription” and confirm

Mobile Carrier Bundles:

If you get Disney Plus through a mobile carrier (like Verizon):

1. Contact your carrier directly
2. Request cancellation of the Disney Plus portion of your service
3. Verify the effective date of cancellation

Canceling the Disney Bundle (Disney+, Hulu, ESPN+)

If you subscribed to the Disney Bundle:

1. Follow the standard cancellation process through DisneyPlus.com
2. Be aware that canceling the bundle ends your access to all three services
3. If you want to keep some services, you’ll need to sign up for them individually after cancellation

Handling Special Situations

Annual Subscriptions:

If you paid for an annual subscription:

1. You can still cancel using the methods above
2. Your subscription remains active until the end of your 12-month period
3. No refunds are provided for the unused portion of annual subscriptions

Free Trial Cancellation:

To cancel during your free trial period:

1. Follow the same cancellation steps as a regular subscription
2. Cancel at least 24 hours before the trial ends to avoid being charged
3. You’ll maintain access until the end of your trial period

Troubleshooting Common Cancellation Issues

Still Being Charged After Cancellation:

If you’re still seeing charges after canceling:

1. Verify you canceled through the correct channel (Disney Plus directly vs. App Store/Google Play)
2. Check if you have multiple Disney Plus accounts under different email addresses
3. Contact Disney Plus customer support with your account details and cancellation confirmation

Can’t Find Cancellation Option:

If you don’t see the cancellation option:

1. Make sure you’re signed in as the account owner (not a profile user)
2. Check if you’re subscribed through a third party
3. Try accessing your account from a different browser or device

What Happens After You Cancel Disney Plus

After successfully canceling your subscription:

1. You maintain access until the end of your current billing period
2. Your profiles, watchlist, and viewing history remain saved
3. If you decide to resubscribe, your account preferences will be restored
4. You’ll stop receiving marketing emails unless you’ve opted in separately

Alternatives to Complete Cancellation

Not sure about permanently canceling? Consider these options:

1. Switch to Annual Billing: If you’re canceling due to cost concerns, annual plans offer discounted pricing compared to monthly billing
2. Downgrade to Base Disney Plus: If you have the bundle but don’t use all services, consider subscribing only to Disney Plus
3. Subscription Cycling: Some users cancel and resubscribe strategically when new content they want to watch is released

How to Resubscribe to Disney Plus

If you decide to return to Disney Plus after canceling:

1. Visit DisneyPlus.com and log in with your existing account
2. Select a subscription plan
3. Enter or update your payment details
4. Confirm your subscription
5. Your profiles and preferences will be restored automatically

Final Thoughts

Canceling Disney Plus is a straightforward process that can be completed in just a few minutes when you know the right steps. By following the appropriate method for your subscription type, you can end your service without confusion or unexpected charges.

Remember that you can always rejoin later with your account information preserved, making it easy to return whenever new content interests you or your circumstances change. Whether you’re taking a brief break or moving on permanently, this guide ensures you can cancel your Disney Plus subscription with confidence and ease.