How to Cancel Amazon Prime

Canceling your Amazon Prime membership doesn’t have to be complicated. Whether you’re looking to save money, don’t use the benefits enough, or simply want to explore other services, this comprehensive guide will walk you through the entire process of canceling your Amazon Prime subscription efficiently and without hassle.

Understanding Amazon Prime Cancellation

Before diving into the cancellation process, it’s important to understand a few key points about how Amazon Prime subscriptions work:

1. Refund Eligibility: If you haven’t used any Prime benefits during your current billing cycle, you may be eligible for a full or partial refund.
2. Access Until Billing Period Ends: Even after canceling, your Prime benefits remain active until the end of your current billing period.
3. Annual vs. Monthly Subscriptions: The cancellation process is the same regardless of whether you have a monthly or annual subscription.

Step-by-Step Guide to Canceling Amazon Prime

Method 1: Canceling Through a Web Browser

The most straightforward way to cancel Amazon Prime is through Amazon’s website:

1. Log into your Amazon account by visiting Amazon.com.
2. Hover over “Account & Lists” in the top-right corner and click on “Account.”
3. Find the “Memberships & Subscriptions” section and click on “Prime Membership.”
4. Look for “Membership Management” on the left side of the screen and select “Update, Cancel and More.”
5. Click “End Membership” when the dropdown menu appears.
6. Amazon will display several screens highlighting the benefits you’ll lose. Continue clicking through until you reach the final confirmation page.
7. Choose between “Cancel My Benefits” and “Keep My Benefits” (if you want to proceed with cancellation, select “Cancel My Benefits”).
8. Confirm your cancellation by clicking the final button.
9. You’ll receive a confirmation email from Amazon about your cancellation.

Method 2: Canceling Through the Amazon Mobile App

If you prefer using your smartphone:

1. Open the Amazon app and tap on the three horizontal lines in the bottom-right corner.
2. Scroll down and tap on “Your Account.”
3. Find and select “Manage Prime Membership.”
4. Tap on “Manage Membership” and then “End Membership.”
5. Follow the prompts to confirm your cancellation.

Special Cancellation Scenarios

Canceling a Free Trial

If you’re still in the trial period:

1. Follow the same steps as above to reach your Prime membership settings.
2. Select “Cancel Free Trial.”
3. Confirm your decision.

Remember that if you cancel during the free trial, your access to Prime benefits ends immediately unless specified otherwise.

Canceling When Subscribed Through a Third Party

If you subscribed to Amazon Prime through a third party (like a mobile provider):

1. Contact your third-party provider directly.
2. Request cancellation of your Amazon Prime add-on.
3. Verify the cancellation went through by checking your subscription status.

What Happens After You Cancel Amazon Prime?

Once you’ve completed the cancellation process:

• Your Prime benefits remain active until the end of the current billing period
• You’ll lose access to:
  • Free shipping on eligible items
  • Prime Video content
  • Prime Music streaming
  • Prime Reading
  • Prime Gaming (formerly Twitch Prime)
  • Amazon Photos unlimited storage
  • Early access to Lightning Deals
• Your regular Amazon account remains active for shopping

Troubleshooting Common Cancellation Issues

Still Being Charged After Cancellation

If you notice charges after canceling:

1. Verify the cancellation was completed by checking your email for confirmation.
2. Check if someone else in your Amazon Household might have a separate subscription.
3. Contact Amazon Customer Service with your order number and cancellation confirmation.

Can’t Find Cancellation Option

If you’re having trouble locating the cancellation option:

1. Ensure you’re logged into the correct Amazon account.
2. Try using a different browser or device.
3. Contact Amazon Customer Service directly for assistance.

Alternatives to Complete Cancellation

Not sure if you want to fully cancel? Consider these alternatives:

Pause Your Membership

Unfortunately, Amazon doesn’t offer a pause feature for Prime memberships, but you can:

1. Cancel your current membership.
2. Make a note of when you might want to rejoin.
3. Sign up again when needed.

Switch to Monthly Billing

If an annual subscription feels like too much commitment:

1. Navigate to your Prime membership settings.
2. Select “Change Payment Option.”
3. Switch from annual to monthly billing.

This provides more flexibility to cancel when needed without committing to a full year.

How to Rejoin Amazon Prime After Cancellation

If you decide to return to Amazon Prime:

1. Visit Amazon.com and sign in to your account.
2. Navigate to the Prime membership page.
3. Select “Join Prime” and choose your preferred payment plan.
4. Complete the sign-up process.

Final Thoughts

Canceling Amazon Prime is a straightforward process that can be completed in just a few minutes. By following this guide, you can end your subscription without complications and potentially save on subscription costs if the service no longer meets your needs.

Remember that Amazon frequently offers promotions to rejoin, so if you’re canceling temporarily, keep an eye on your email for special offers to return at a discounted rate.

Whether you’re taking a break from Prime or moving on permanently, understanding the cancellation process ensures you maintain control over your subscriptions and budget.Retry