How to Cancel Scentbird Subscription

You may eventually decide Scentbird is no longer right for you. Maybe you want to cut expenses or perhaps you’ve found a signature scent and no longer need variety. Regardless of the reason, canceling your Scentbird subscription is quick and straightforward.

This article outlines the simple process to cancel your Scentbird membership via their website or email support.

What is Scentbird?

Founded in 2013, Scentbird provides designer fragrances from top brands like Versace, Prada, Tom Ford and more to members. Their affordable subscription model revolutionized how people can test and experience high-end perfumes and colognes.

Scentbird offers members flexible membership plans:

PlanCost per Month
1 item per month$16.95 USD
2 items per month$27 USD ($13.50 USD per item)
3 items per month (best value!)$37 USD ($12.33 USD per item)
Scentbird subscription cost

So if you’re looking to reduce expenses, one option (instead of fully canceling) is to downgrade or switch to a shorter plan length at the end of your current billing cycle.

Next, let’s go through the cancellation process.

How to Cancel Scentbird Subscription?

Below are more details on how to cancel your Scentbird subscription through each method:

Method 1: Cancel Through The Scentbird Website

It’s quick and easy to manage or cancel your Scentbird subscription through their website. Just follow these simple steps:

  1. Go to Scentbird’s website and log into your account
  2. Click on your profile icon in the upper right corner
  3. Select Subscription Status from the dropdown menu
  4. Click the Cancel Subscription button
  5. Confirm your cancellation by selecting a reason and clicking Cancel Subscription again

Once you complete those steps, your subscription will be set to cancel at the end of your current billing period. An order already processed cannot be canceled, but you won’t be billed again after the last month you paid for.

Please note that 3, 6 or 12-month subscription plans (where you make a term commitment) are non-cancelable mid-term.

Method 2: Cancel via Email

You can also email Scentbird Member Support to terminate your subscription if you prefer:

  • Email:
  • Subject Line: Cancel Subscription – [Your Name]
  • In the body of the email, request cancellation and include:
    • Full Name
    • Email Address on your Scentbird Account

A Scentbird team member will process your request within approximately 7 business days. Like with the self-service online method, you’ll still receive 1 additional month if you cancel mid-cycle before the cancellation fully takes effect.

Cancel Scentbird via PayPal

If you signed up for your Scentbird subscription by paying through PayPal, you may also be able to cancel by managing your PayPal subscriptions. Simply log into your PayPal account, go to settings and then subscriptions. Locate your Scentbird subscription and select “Cancel Subscription” to terminate future billing. Cancellation timeframe may depend on the next billing date scheduled.

Cancel Scentbird Via Amazon Prime

If you paid for your Scentbird membership through Amazon Pay, you may be able to cancel by visiting your Amazon account and navigating to “Manage Your Prime Memberships and Subscriptions.” Find your Scentbird subscription in the list of active subscriptions and select “End subscription” to stop payments going forward after the current period. Timing and confirmation steps may vary.

Scentbird Refund Policy

Because Scentbird ships perfumes and other products monthly, returns and refunds work differently than a typical online purchase:

Returns Within 30 Days

  • If you’re not completely satisfied with your fragrance selection, you can request a refund from Scentbird within 30 days of receiving your order.

Return Process

  • To initiate the return process, contact Scentbird’s customer service team. They will provide instructions on how to return your fragrance.
  • You must return the fragrance within 14 days of initiating the return process to be eligible for a refund.
  • The fragrance must be in its original packaging and unused to qualify for a refund.

Refund Details

  • Once Scentbird has received your returned fragrance, they will process your refund.
  • The refund will be issued to the original payment method used to purchase the fragrance.
  • It may take up to 10 business days for the refund to appear in your account, depending on your bank or credit card company.

Key Things to Consider Before Cancellation

Before cancelling Scentbird, consider:

  • Have you used site credits? Check if you have any credits for referring friends or promotional offers. Use those up before closing your account.
  • Could you downgrade? As mentioned before, you can reduce costs by switching to a lower priced plan instead of completely canceling.
  • Do you still like sampling scents? If variety is still appealing but cost is a factor, explore similar discount fragrance subscription box services as affordable Scentbird alternatives. Scentbox and Scent Trunk are two options.
  • Remember your favorites. Before shutting off your monthly perfume allowance, take notes on your favorite scents discovered through Scentbird that you may want to buy full sizes of later on. Don’t lose those gems!


To cancel your Scentbird subscription, you can use the Scentbird website, email, PayPal, or Amazon. The article provides details on the cancellation process, refund policies, and considerations before account cancellation. Follow these clear instructions to cancel your subscription easily if you no longer need Scentbird.

Janak Uparkoti

My name is Janak Uparkoti. Originally from Nepal, Morang, I am now United Arab Emirates. Since graduating from Trubhuwan University in 2002, I have advised many businesses on how to grow their operations via a strong online presence, and now I share my experience and expertise through my articles on the QN How website. I started my career as a freelancer on Fiverr and then joined LocoFood as an eCommerce Manager. Since then, I have gained experience in eCommerce and affiliate marketing, and have built a strong online presence. In 2023, I founded QN How as a way to share my expertise with a wider audience.I am also the author of a book and published on Amazon, "Halloween Coloring Book." You can connect personally with me via Pinterest or LinkedIn.

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